Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.
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They messed up my order TWICE!! I spent a little over $60 and I had to correct them on my order TWICE! I ordered a 20pc dark with 3 sides and a 12pc tender. FIRST, they rung up my order wrong because I didn’t want the biscuits. They rung it up that way anyway. I corrected them, politely mind you, and they give me the side I was missing. I go home thinking I had everything. NOPE!!! They didn’t give me the tenders!🤬🤬 I call them and tell them I don’t have my tenders, I’m still being polite at this point, and they give them to me. I come home to see that the tenders are SMALL AS HELL!! LIKE WHAT?! If I’m gonna pay a lot of money for some chicken, I would like to expect to get some actual decent sized chicken! I’m debating on going back. The worst thing was, THEY WEREN’T EVEN BUSY!!! Get it together churches, very disappointed. On a side note, this is the most troubling thing that I’ve ever experienced since going to that place for food. Still, very...
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Went to the drive thru and first thing the lady tells us is that it would be a "20... no, 30 minute wait" for dark meat. She said they had a few pieces of white meat, some tenders, a little bit of fries... pretty much a lot of what they didn't have, which was just about everything.
I ended up ordering a 3 piece with mashed potatoes and an order of 3 honey butter biscuits. Should've known it wouldn't be fresh.
I also ordered a strawberry splash drink they had advertised, which was Sprite with strawberry flavoring. Not hard to mess up, right? It had tons of strawberry flavoring and was so sweet that I couldn't drink it (and I like sweet stuff). I tried it twice and again once it watered down with the ice and couldn't drink anymore. Shouldn't have ordered a large.
Anyway, bad drink, hard biscuits, dry chicken... what more do I...
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This is the second time we come through here and have an issue. The first time we came through here it took us a long time to get our order and all of the employees were sitting in the lobby eating. This time there were only two employees and we placed our order and waited almost 25 minutes while other people were coming in with larger orders and getting their orders and leaving. Ed we only ordered a two-piece chicken and a three piece tender and never received it. When I asked for my refund they quickly put the order together and slid it out to me on a tray. I told him I wanted my refund and we left. We love churches Chicken but we will never stop at this...
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