Mancino's Pizza and Grinders — Restaurant in Georgetown

First time visiting the restaurant although I had been in the area often. The person I was with ordered the baked spaghetti with meatballs and I ordered the mini steak grinder. The spaghetti, which I sampled from companions plate was very good. I liked the pasta sauce. It was tasty. The meatballs were different than what I expected. They weren't the traditional round meatballs and instead were sliced, nevertheless they were very good and seasoned well. The steak grinder was good. My only complaint that I have is that it seemed a little dry and I would have liked a sauce or mayonnaise or some other condiment to accompany it. The pickle came on the side and complimented the grinder and made it seem less dry. The prices were very reasonable. The restaurant is located in a strip mall. The atmosphere is nothing fancy, but it was comfortable and adequately clean. The cashier was pleasant and answered the questions I had about the grinders. I did see pizza and cheese bread on the plates of nearby customers and it looked really good. I will come back to try the pizza and...

HORRIBLE CUSTOMER SERVICE BY THE OWNER!!!

We just called and place four separate orders......placed four "SEPARATE" orders for our daughter's graduation celebration and when it came time to pay, for the four separate orders, we were told we couldn't pay with four different payments because it was too hard and would take too long. How else do you pay for separate orders? Why even take all the orders if you wont allow separate payments? Hence the word "separate". We were forced to cancel the entire order. So when we called to speak to the manager we ended up speaking to the owner. He informed me that he was in fact the one who took the orders and the one who wouldn't take the separate payments. He was extremely rude and very unprofessional! With customer service like that I would say don't give him your money and don't waste your time, the food really isn't even worth those prices anyway. We were only ordering there for convenience anyway, but that is definitely not convenient. Never in my life have I been talked...

Decent food. If you are a cheese-lover then this is a must-visit if you are in the area.

However, the wait for the food is a little long for what is presented. I was disappointed quite frankly. I ordered the meatball grinder. While I'll say the taste is exquisite, it was literally four meatballs cut in half placed on an 8 inch bun with considerable thickness. There was one thin layer of marinara that lined one side of the bun. The cheese in my opinion is excessive and heavy. If you order anything other than their small portions, you'll definitely need a to-go top or plate.

One of the people I was with ordered the Ravioli and truly loved it. The portions are great for the prices. My best recommendation: Order Takeout to avoid the wait time, it will be at least 30 minutes before your order is complete, especially if you are ordering...