Dairy Queen Grill & Chill — Restaurant in Georgia

So, the wife and I took our daughter there tonight because it was a stressful kind of day. What better way than to end the night with ice cream right? We waited for about 10 minutes before our order was placed. The wait doesn't bother me because I know, like everywhere else, they're understaffed. What does bother me is the waiting another 30 to get our food and it's wrong. The flamethrower that was ordered didn't have bacon on it and it was UNDERCOOKED. We didn't get the dipping sauces we ordered and we had to wait another 20 minutes before the only ice cream we ordered was even made. When our peanut buster parfait was finally brought out, I brought the under cooked burger to the worker. She said ok and went to tell the cook staff, who complained very loudly about my UNDERCOOKED burger. They after going back and forth about it for about 5 more minutes I hear, "Fine, I'll make another burger" now I could have handled myself a little more politely when I yelled "flamethrower not a cheeseburger" but I wanted a flamethrower. It still came out with no bacon. The bacon is what makes the flamethrower because the bacon is the hottest part of the Burger... Not the sauce. It was the worst experience we have ever had at a dairy Queen and until that place goes under a serious transformation, we will be going to either...

The young lady taking the orders at the drive thru and the young man at the window were two of the rudest people I've ever seen. She rushed me at the window to make up my mind and didn't want me to ask her any questions. Then the order was wrong at the window and the young man shoved it to me anyway and said "Look, you cannot expect perfection. You're at a fast food place." I had asked him to please see if my order was correct because the girl was so hateful and he said oh yes that's just the kind of person she is. And laughed. He refused to repeat all my order to me. The manager Gracie was very nice though when I called her afterwards and she said she would handle them. It ruined our afternoon out though because we didn't get the food we actually ordered and were treated horribly. My son has major health issues and doesn't get to go out usually but we were heading home from tests at the hospital and stopped by to cheer him. Needless to say that got ruined. There were no offers made to replace any...

The middle age white female open the window, handed me the blizzard, took my Visa card and shut the window just and she opened it. With a frown on her face like she was ticked off! So I set there a minute and she opened the window the same way and looked at me.. Nicely I asked do y’all not still have the senior sprite anymore? BECAUSE I ordered one but she wasn’t the one that took my order. SHE said sarcastically ..Yes.. it wasn’t on the board ! All you have to do is ask!! Rudely!!! All I could do was drive off to keep from telling her what I think about her CS.. she wasn’t friendly last Friday!! I spend $15 every Friday after school there but I told my grandson that we would be going somewhere else!! It’s not a lot of money but every little bit adds up!! Word of mouth is worth more than $60 a month!! I don’t know who owns this franchise but I hope it’s the person reading w!! I would...