It took me contacting the bakery three times to get someone to answer my online order request. I provided pictures of two options I would like to do and the bakery said they could do either options so I selected to do mermaid tails and ordered 24 of them at $5 each for my daughter's 6th birthday. When I arrived to pick up they didn't show me what the cupcakes looked like so I brought them to my car and looked at them Already two of the tails were broken off. When I went back into the bakery they took frosting and pasted them back together they looked horrible instead of fixing the issue and said that was the best they could do. They said the baker that made them made the fondant to thin so nothing they could do about it. Then offered my two free random cupcakes to replace them that were not within the theme of the birthday so I didn't take them. Then by the time I set them up at the party half of the tails were broken. These cupcakes costs $127 so you just expect better quality then this. I still did 3 stars still because they...
Read moreI ordered a dozen and a half mixed flavored cupcakes. I was so happy to find a company that specialized in creating beautiful cupcakes that had not folded under the weight of Covid 19. The service was impeccable and the cupcakes were beautiful, however, I was completely disappointed with the taste. Some of the cupcakes were really good, ie the red velvet and the snickers. I was most excited about the maple bacon cupcakes and ordered extra. Unfortunately, this cupcake was a flop. It was a vanilla cupcake, with butter cream icing and 2 crumbles of bacon on top, no maple flavor at all (which pairs very well with bacon). The flavor of butter cream and bacon did not mix well at all. The margarita cupcake was beautiful however the cake itself was horrible, very thick and gummy. The same was true for the decadent chocolate and lemon drop cup cake. I don't mind paying $4 for a cupcake however, I do expect a quality tasting cup cake from a bakery that specializes in cupcakes. Such a...
Read moreI have always loved this place, it’s actually the only cakes/cupcakes I’ve ate my whole life, as I don’t like cakes. Today I went into Smallcakes, the women who was working the counter was rude, no customer services skills at all. She even gave me the wrong cupcakes as I never asked for for chocolate cupcakes of the snickers and Peanut butter. I guess that’s my fault for not looking as she was taking them out. I’ve never had a problem until today, I guess I will always have to check now and not go in or buy when the girl who was working today is there. I also took a bite of them to see how they was although I don’t like chocolate at all for cakes! And they tasted so under cooked it was awful. Today I really feel as if I wasted my time and money going into...
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