I'd rate it ZERO if I could. We have never been Subway people. We decided to try it and both me and my father got violently ill after eating here. My dad ruined some clothes too from that. They sent a survey and I responded and offered them a chance to reach out. They did...to try to sell me on how good Subway is and how fresh their products are. I took him 4 sentences to finally say: "I apologize your last visit did not meet your expectation"
My expectation??? Oh, you mean not getting violently ill from eating your food. The same subs we order at other places and DON'T get violently ill from? It had nothing to do with the food items being different from our usual menu. It was bad meat, or contaminated meat, or something along those lines.
Sanjey Patel, the manager that messaged me, is so off the mark on customer service here it's ridiculous. It was a super generic, copy paste response that showed zero class. To finish by saying "Thank you for being a loyal Subway® customer and we look forward to serving you again in the future." shows a complete lack of caring. This is how I know it's copy paste.
I will NEVER eat Subway again. I hate this company now. I'll go back to Firehouse and...
Read moreYes iam a lfyt driver and at this subway they dont know how to handle customers i eat thier more then i spend my money at the stores thats around them. Well i felt like cause i support this the that every now and then i can use the rest room while i wait for my car to charge well they told me only buying customers can you the restroom but they know me so tonight i understand that so i went in to use the restroom and i was going to buy a drink and before i could get to the rest room the lady asked me was i going to buy a sandwich 🥪 🙃 😅 wow she didnt give me a chance wow like i...
Read moreI started ordering from here once or twice a week and there was some different employees and now there’s just these two ladies are always in there and they’re so skimpy with the toppings. It’s not even worth going in and buying anymore. I drive out of my way to here, but I’m not gonna come here anymore. This is the third time I’ve ordered online and I get in here and there’s two black olives and two pickles on my entire football sandwich And then half the ingredients I...
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