UPDATE: 05/18/2020 - I have to add fried rice to my list of exceptions at this place. I'm not talking about the fried rice dishes that are entrees themselves. Those are actually quite good. I'm talking about the fried rice that would come as a side to another dish, like the pepper steak or shaking beef. Honestly, I've never had that side of friend rice accompaniment be good anywhere, and Sweet Basil's is no exception. It looks and tastes like 3 day old steamed rice, that was reheated in a frying pan with a little soy sauce, just like everywhere else I've ever had it from, except not even frozen veggies or scrambled egg in theirs. Just dry and flavorless. Do NOT ruin their amazing main entrees by forgetting to request steam rice instead of fried. I had to deduct a star for how easy it is to make good fried rice but still not even when you make almost everything else so good.
Almost everything I've ever had here is fantastic, with the exception of the soup and/or salad that comes with the dinners. Both are a complete after thought, and honestly, you might as well tell them not to even bother giving them to you. That being said, again, absolutely everything else I've ever eaten from here has been fantastic! The best pepper steak I've ever had in my life, by a mile, and honestly, one of the best Asian dishes I've had in all of metro Atlanta. Definitely give this place a try if you're looking for authentic Asian food in...
Read moreThis is so bad I wish i could give it a zero but I am forced to give it a 1 😭 the general tso breaded chicken is SUPER SOGGY & GREASY. It said it came with "a side of Brocolli " and instead there was super soggy broccoli mixed in with the chicken and only like 4 pieces at that. I also ordered Jasmine Rice and that was the only thing that was fine ish...the meal came with fried rice....this was the saddest excuse for fried rice ive ever experienced. The rice seems to be just jasmine rice with a little bit of soy sauce squirted in...like why??? There's no peas no carrots no egg....i don't understand why this is so far removed from what should have been given to me. I ordered in Grubhub but that should NEVER mean a decline in quality. Dont waste your money. Don't go here UPDATE: to the owners response. NO. More sauce does NOT equate to soggy food. There are plenty of other restaurants of various cuisines that offer a fried chicken breast dish with sauce and the chicken is CRISPY not soggy. Just because your business cannot or will not accomplish this, does not mean it is not (quite commonly) attainable. You also did not address the horrible excuse for fried rice....so quit digging and just admit you did a bad job this time. Don't worry I...
Read moreThis restaurant is local to me and the food is very good; however on Friday 8/6/21, I ordered from the lunch menu for the first time. I ordered my takeout at 1:30 so my order was ready around 2:00 pm. The lunch menu ends at 3. Fortunately I live nearby because when we got our food home the spring rolls were delicious, but the cashew nut chicken and the spicy basil tofu were both visibly burned. You could smell the burned food. You could also taste it. I was very disappointed that the lady (I am not sure if she was the owner or not) tried to initially tell me that the food was cooked as ordered despite seeing the burned tofu, green beans and chicken. She did take the food back and they replaced our meals and the food was good. Unfortunately when I picked up my food she told me next time to make sure I told them not to burn my food. The idea that burned food is something I should say I don't want is ridiculous to me and as a customer I found her statement disheartening so even though I like the food I can't say that I will order from them again as I value good food and good...
Read more