Planet Smoothie — Restaurant in Georgia

5/3/23 I arrived around 3:00 pm & there were 2 people at the register putting change in the drawer. I patiently waited for 5 minutes or so. Ms. Jades took my order. I asked if they were no longer giving points & she advised I needed to take a picture of the scan code & put them in. I advised I did not have my phone it was in the car & could she redo the order & add my phone number. She said no & I replied that was not very customer friendly.

I have been visiting this location for over 2 years & never had such an experience like this. There were 3 people working behind the counter & only one customer behind me who ha d just walked in.

I was very disappointed in the customer service provided by this young lady when I had been very patient waiting to...

I recently visited Planet Smoothie and had the pleasure of being served by Madi. She went above and beyond to make my experience fantastic! Madi was not only quick and efficient, but she also had a warm, friendly energy that instantly brightened my day. She patiently helped me choose the perfect smoothie, offering great suggestions and making sure it met all my preferences. It’s clear that Madi truly cares about her customers and takes pride in what she does. Thanks to her exceptional service, I’ll definitely be coming back –...

I went in to purchase bowls for my son and I, but they were out of the granola needed for the bowl. Instead, the cashier made a recommendation for a “similar product,” without granola. Unbeknownst to us, they were smoothies (not listed under smoothies). After I inquired, the cashier then stated “you read the menu” in a rude way, without offering to fix it. The service is usually good at this location, but today was below the...