Stone Canyon Pizza Gladstone — Restaurant in Gladstone

They DO NOT have an allergy warning on their Pollo Pesto pizza and have not added any disclaimer to that menu item despite a conversation with the manager/owner after a severe allergic reaction.

My boyfriend and I ordered a Pollo Pesto pizza from here. My boyfriend is deathly allergic to tree nuts. He has had pesto from other places many times with no issue. However he took two bites of the Pollo Pesto pizza from Stone Canyon, and his throat started closing up and face started swelling…needless to say it was a scary night. A couple days later, he went to talk to the manager and let them know of the incident. The manager spoke to the owner, and the only feedback my boyfriend received was “walnuts are a very common ingredient in all pesto.” Walnuts are not a widely known common ingredient for pesto, and we have seen a few other restaurants that include a nut allergy warning if added to their pesto. Meanwhile the manager did not seem to understand the gravity of the incident nor how to apologize and make the situation better. My boyfriend did not threaten any lawsuit, he was just warning them of the incident to hopefully help prevent another person from experiencing a similar scary situation. It’s been two weeks from that conversation, and still no disclaimer added. That is very disappointing to see because the food...

I have been to this location 3 out of the past 5 weeks, we enjoyed our pizzas so much. However, it was our last visit that is influencing this review.

Our last visit was 01/31/2025. We had ordered our usual pizza for pick-up. Everything was great - the food, the pick-up, the interaction - everything. The problem happened the following Monday when we saw that our credit card was charged twice for our meal. As this location is not open on Mondays, I had to go in on Tuesday 02/04/2025 to try to get this fixed. I spoke with a Manager, JP, who stated that he was aware of the issue, as I was NOT the only one double-charged for their meal. He claimed that it was the fault of the Credit Card Processor and that they were in contact with them trying to get things fixed. JP took my name and details (cell number, order date, total) and stated that he would call me when he had more information. From there? NOTHING! No call. No return of my money.

I just wanted others to be aware, and to suggest that if they DO want to patronize this establishment, BRING CASH! (edited to add that the second charge was...

Horrible HORRIBLE service from the minute we walked in the door. The hostess was NOT welcoming at all when that is her whole job title. She was very short with us and barely smiled. We had to wait 10 minutes even though there were 5 tables open not being reserved. Then our waiter was rude as well. He seemed to care more about other tables than us. We got our appetizer with no plates. 5 minutes later our plates were brought to us. When our pizza finally came, the girl mumbled our type of pizza, sat it down and walked away quickly. Again, we had no plates except our very small ones that were brought for our appetizer. We eventually started eating off the small ones because our waiter was not coming to check on us. When he came back, he filled our waters and walked away before we could even ask for normal plates. He didn't once ask us how our pizza turned out (which was burnt) or offer to bring us different plates. As soon as he gave us our check he started being nice and attentive....