Mamita Peruvian Restaurant

Where do I begin? I been coming in here despite their negative reviews on how their service has been. After being a loyal customer I’m highly disappointed. Came in with my family because I talked so highly about how great the service has been and the food and when I arrived with my family. We went for dinner it’s obvious they were busy but we were cut off by another family. The family had shoved me to the side telling me to get out the way and was seated before we were mind you we were their before they arrived standing for about 20 minutes. So I notified two waiters and they completely blew me off. Then I told the owner who was serving and she ignored me as well. So I was very disappointed after waiting about 45 in total we were seated. The service was trash. We were ignored other people were served before us. My family and I were waiting patiently for our food. Don’t get me wrong the food was okay. But we were waiting on waters to be refilled the waiters near by kept ignoring us basically if you weren’t assigned to them at the table they didn’t care. So finally upon being served dessert. We didn’t get to see our waitress. So another twenty minutes passed by and there was no check. Fast forward I went to go check out didn’t leave a tip because of how we were ignored. When I walked back to the table my family was disappointed that we were ignored. So get this since I didn’t tip because of the lousy service they took out the tip themselves. Charged me an extra 11$ what a joke. Never coming back to this place again. I mean I’m not one to write a negative review but really disappointed. Would rather go to el Rico pollo in San Bernardino better quality in food and service. Just saying