DO NOT EAT HERE. It was late and the restaurant had one hour left and all the chairs had been set up the tables, I ordered a large 10 piece wings bone in 5 mango and 5 atomic. I waited 20 minutes for it and when they handed it to me the girl that made my food repeated the order a 10 piece wings order 5 mango and 5 atomic I said yes that is correct, she had the order sealed with a huge sticker guaranteed it was correct, checked and followed health protocols. When I got home too my dissatisfaction and disappointed surprise Wing stop only gave me 8 pieces of wings and charged me full price for a large 10 piece. I still haven't gotten a refund from what they have shorted from my order and this issue remains unresolved to this day. Unbelievable...a year later....they are still A-holes....they blocked and closed the bathroom so I would not use it. (It's what racist people do when they don't like you to use their bathrooms) and the lady emphasized I'd by blocking the doors with high chairs glaring at me with disgust....it was 8:45 p.m. and they started flashing the lights so I would leave whilst they were blaring Christian music singing 'holy, holy, holy' why did I even come back to this trash of a place....and she even has the insult to nod her head as if I was oblivious to what she did. So uncomfortable, awkward and like watching a...
Ā Ā Ā Read moreI was excited when they opened this location as itās a block away from me. I usually go to the one in Burbank by Chuck E Cheese.
I got wings when they just opened up and was kinda disappointed. The wings seemed smaller and not quite the same taste. Figured theyāre brand new letās give them another shot. Second time food was ok. And this third time. The flavors arenāt what we usually get from Burbank. The flavors are off and even the veggies donāt taste good. 3 strikes and thatās it. I rather drive extra couple miles and go to Burbank where I know itās always good and always consistent.
Also every time Iāve gone inside thereās never anyone sitting there to eat. Usually you have 3-4 people working there. So if thereās no customers and 3-4 people working, why is the place always dirty. Floors always sticky, syrup and other stuff all over the floor. The seat by the front door has soda spilled on it and floors are dirty. I think thereās enough staff and enough time to get the place clean. Sucks that itās so close but yet so far. I suggest driving little further down to Burbank. Maybe someone in charge that can keep the place clean and food...
Ā Ā Ā Read moreI usually get the orders right, but I guess stupid has to go to work once in a while. Like tonight, getting ready to have dinner and watch TV with my daughter so I order two 6 piece combos, one of them came completely wrong, I order all classic, half garlic parmesan and lemon pepper; what I got was all boneless garlic parm and Buffalo (I'm assuming that was the flavor) I DON'T LIKE BUFFALO or anything with a strong vinagre smell, since they were packed together everything smelled like that. I called to the store and they tell me my only 2 options were either me going to pick up the right order (which defeats the online ordering)or get a refund. Had to call door dash to get me to Wing stop costumer service. It took 45 min of my Friday night for them to tell me they will work on the refund. I recommend to order through Door Dash or you will be on the phone being transferred 2 or 3 times until you get to the right department, not mentioning your mealtime...
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