Round Table Pizza — Restaurant in Glendora

It was fight night and we were hosting my in-laws. My experience starts like this, called the store like I’ve done for almost 18 years to place an order. Asked if they had any specials the person on the other line listed a few. I informed the person on the other end that I had a coupon from the West Covina location can I use it here, they said no. (These coupons were honored before). He said I could place my order online as there were more specials available there. To me this doesn’t make much sense. What is offered online or by another store should be honored in store or over the phone. Round Table Pizza is after all Round table Pizza. What ever reactivated an old profile that hadn’t been used for some time and placed my order for take out. Got a fight to watch. Order an extra large what I thought was pepperoni and a large pan King Arthur Supreme. Got home and to my surprise the extra large pepperoni was actually a cheese pizza. Called the store explained the situation they offered to remake the pizza, I declined because the fights had already started. I asked can I have credit for a future order, the person on the other line said yes but that I had to use it with in a week. Oooookay sure not the worst but whatever we can work with that. This is where the story to turns to a 1 star review. Manager Anna calls and informs me that because I placed my order online and did not add the pepperoni it is then my fault and would not honor the remake. Oh ok. So then i ask If i would of ordered my order online for dine, arrive and then to my surprise we get served cheese instead of pepperoni what would of happened. To which Anna replied initially we would of probably remade it. So how is this any different if you remake it then or later. She again reiterated that it t was not going to be remade because it was against their policy. I said Anna, we can sit here and argue about who is right or wrong but I think we’re missing the bigger picture. It’s about customer service and who’s to say that I selected the pepperoni option but for some reason it did not reflect online. She said well then that would be different problem and you would have speak to who ever is responsible for their online orders or website. I asked to speak to her manager, or mangers name. She said I did not have to provide that for me. Or something to that respect. We continued to go back and forth about what she was in powered to do or not. And finally she offered the to have the “owner” call me back. To which I said thank you, and then she added “I’m just telling you they’re not going to help you out, nothings gonna change”. Now Anna this is directed to you, you did not have to add that, at this point that is pointless. You were only adding to the negative experience. “Owner” your Sunday manager needs some training on handling escalations. Hung up the phone and though you know what that an absolutely horrible phone call. The back and forth and attacks were uncalled for. How dare you call me on a Sunday to have this type of conversation. So I decided I’m going to write a 1 star review. But, in all the talk and emotion I forgot the managers name. Shoot got to call the store back. My goodness from bad and awkward to worse. Called, an individual answered the phone, I said hello I was just on the phone with the manager about a discrepancy with a take out order. What is the managers name? The person on the other line said did you just call a minute ago? I said yes can I have the managers name please? She already gave it you! (Not saying she didn’t) hold on I get her for you. Anna got on the phone and in a chipper attitude said hello and provided me...

By far the worst the worst dinning experience. Negative stars are not available, or else i would have gave it a negative five. where to start. Lets just say a disappointing experience would be to nice to describe what my family went through at this place. We called ahead of time to plan a party of about 30 people. We specifically ask if they had air conditioning. So, we arrive at round table pizza in Glendora. It is as hot inside as it is outside, an average summer in July in southern california. (About 92 degrees) so, lets just say it was hot and humid. We ask them to turn on the air conditioning in the banquet room and they said it wasn't working. Then, We order a pizza, takes about an hour for the first order to be ready, and then there was actual plastic wrap in the pizza. I mean really, how hard is it to remove the plastic wrap before cooking. So we sent it back. Then, After another hour. The other pizzas arrived. Then, they run out of salad, in the all you can eat salad bar. It started becoming a joke. Employees were rude, no one at the register for some time. I mean like wow. This place needs to just be put out of business. Close it down and put it out of there misery. Terrible. Terrible. Terrible! Please, take my advice, dont put yourself through it. Go somewhere else. If you have family or friends you wish revenge on, have a party at this place and invite them all and watch them suffer! Negative five stars for sure. Fire everyone, close the business! P.s, one star only because i had to click one in order to...

Round Table Pizza has been my go-to spot for years, and for good reason — they never miss. From the moment you walk in, the smell of fresh dough, perfectly seasoned sauce, and melty cheese hits you like a warm hug. Their King Arthur's Supreme is a personal favorite — loaded with toppings, yet never soggy or overpowering. You can taste the quality in every bite.

What really sets them apart is consistency. Whether I dine in or order delivery, the pizza is always hot, fresh, and exactly how I like it. The crust is the perfect balance of crispy and chewy, and their garlic parmesan twists? Absolute game-changers.

Plus, the atmosphere is super welcoming — great for family dinners, game nights, or just grabbing a slice with friends. Round Table doesn’t feel like a chain — it feels like my local pizza place. Highly recommend to anyone who loves real, hearty,...