Jim's Bagel & Bake Shoppe — Restaurant in Gloucester

UPDATE 3: they’re 0/3 on getting my order right in the last 2 months and now they’re using a different sauce that IS NOT James river barbecue sauce for the James rivers. I think that’s a wrap for my favorite sandwich. Rest in peace king.

UPDATE 2: JAMES RIVER SAUCE HAS RETURNED ALL IS RIGHT WITH THE WORLD

UPDATE: They have a new menu in their drive through but the James River sandwich is now more expensive AND STILL THEY DO NOT HAVE ACTUAL JAMES RIVER BARBECUE SAUCE ON IT.

So I go to Jim’s every weekend for my personal favorite sandwich. This is my order; a James river sandwich with extra cheese and sauce, bacon instead of ham, on a spinach bagel. It is a delicious masterpiece that brings joy to my week. Now last week I ordered one of these bad boys and it was off. It had just some generic sweet bbq sauce on it. It was very disappointing but I figured it may just be an off day for them. This weekend I go. Same order. They didn’t have my bagel but I asked for the same thing and they got the whole sandwich wrong. So I request my correct order again and we get them. It’s the same sauce as the week prior. Now I feel like I shouldn’t have to explain the difference between James River bbq sauce and every bbq sauce but like it’s better AND NOT THE SAME. It’s spicy and Smokey, almost as much a hot sauce as it is a barbecue sauce. It flows so well with the bacon and the tomato with the sweetness of a spinach bagel chefs kiss a sweet bbq sauce just ruins the sandwich entirely AND ITS JUST FALSE ADVERTISING NOW.like how you gonna sell me a James River sandwich with no James River on it? please just buy the damn sauce. Best of luck to you guys, I hope you...

It’s a shame that the bagels and cream cheese are that good because after you see how dirty the inside of this place is, and after you get greeted by one of the two miserable employees that run the front registers, you truly wish bagel world would expand to Gloucester. Both bagel world and Jim’s bagels have outstanding New York style bagels. Bagel world is by FAR becoming worth the drive on the simple fact that there aren’t sesame seeds at the front door from 2019. The only time I have enjoyed a bagel from Jim’s lately is when it’s been bought for me and brought to me by a friend or co worker. If I didn’t have to feel like I was a burden to the staff by simply spending money there, or if I didn’t have to see the filth with my own to eyes, if all I had to judge from Jim’s was the food I’d say it’s delicious and worth every penny. But to have to be made to feel bad for just buying bagels by the staff, and to see the dirt on the floors that literally stays there for ever ( I know this because I try them again every couple months or so) it makes me have to give them 2 stars. I hate to see this cuz I love supporting local business. Can’t support a business who has dozens of poor reviews and hasn’t addressed the concerns of the customers even one bit. Don’t bother telling them, they don’t...

I love to try new local places when I'm in different areas. I read the reviews on Jim's and I was initially not going to try it but I said you know what, let's give it a shot. I walked in, it's clearly a popular local spot, the reviews are not stopping the regulars who frequent this place. There was a funky smell to the place when I walked in, not what you'd expect walking into a bagel shop but maybe it was the onions? The place has an old time feel to it, the bakery cases are dark with no lights in them but the stuff in them looked delicious. I grabbed an iced cappuccino, a strawberry frosted donut and honey cinnamon bagel. The ice cappuccino was great, the strawberry frosted donut was awesome, light and fluffy and not honey dipped first. The bagel was good too, but I had it untoasted and 8 hours later so it clearly could have been much better freshly toasted with cream cheese. All that only cost me about $8! I wouldn't let the one start reviews put you off from...