Carl's Jr. — Restaurant in Goleta

I am a disabled person who is unable to have a license due to the disability.

Had to stand in the drive-thru to order food because ordering pick-up costs an extra $2 per item plus a service fee. The refused to take my order over the phone or to send out someone to write down my order.

When I asked for the contact information for a general or franchise manager I was repeatedly denied. I explained that this was discriminatory towards disabled people who dont drive, the manager did not care and again refused to give me anyone above hers contact info.

So yeah they will deny services to a disabled person or upcharge a disabled person without blinking an eye or even giving a simply apology.

So if you dont drive they can chose to not care about you without a care in the world. And the fact that a disabled person cannot order pickup without being up charged is disgusting.

I've been eating at this location since it opened 20 years ago, this might be what...

This Carl’s Jr. in particular is absolutely disgusting and poorly managed. Every time I’ve gone here in the year I lived nearby they’re always really dirty and have poor customer service. They play their own music really loud in the back on top of the music they already have going on. The two conflicting songs along with the poor Wi-Fi, makes for a really unpleasant atmosphere. The past two times I’ve gone I’ve had stomach issues after leaving. Go to the Taco Bell nearby it is ran much better. I feel the reason why this Carl’s Jr. is so bad is because of the management, it’s hard to blame the workers when there is no incentive to perform well without a...

Okay I went back to Carl's Jr to try the new chicken and waffle sandwich and its a joke!! It's the size of a slider and they charge $5.89 for the little Sammy. 2arning don't buy it since it's tiny and should be a 2 for $5 not almost $6 for a small slider. See the pics the waffle chicken sandwich was the same size as only half of the western bacon cheeseburger. Just so you get the idea of how small this is. I went across the street to KFC and got a huge chicken sandwich for $3.99. 3 times the size of Carl's Jr tiny half of a waffle sandwich. It taste good but it's only 3 buts and gone they need to rethink there price on that slider chicken and...