If I could rate this food a zero 0 I would. Use to dine there years ago. It was good. Not grand. Not superb. Just good. Great to have something edible with a nice atmosphere nearby. After a few years of not eating out (post pandemic) I got take out. Not Good. The food was superb alright! Superbly Horrible! Soft, soggy, disgusting Shrimp and Veg. Tempura $14.50. I bit into one of the pieces thinking it was an uncooked, soggy, Tempura carrot. Then, I remembered it was to be sweet potato. So...an uncooked piece of a sweet potato wrapped by a wet, soggy, dank piece of tempura. The expensive Shrimp Tempura.. 3, yes Three, stringy pieces of Shrimp in the shape of a long French fry 2 pieces of broccoli were passable, 2 uncooked, small sweet potato slices, and a piece of zucchini(?)...The dipping sauce was something brown and watery with No good taste or flavor. I just looked at the picture on the menu. The Shrimp looks stringy even in pic on their own menu. Trust me. It was even smaller! It was most definitely Not the shape of a Shrimp, but, rather, something with a small diameter and strange length. This was just the Shrimp and Veg. Tempura. The rest followed. The spring rolls were soggy. Not great. The Terriaky Salmon was shocking! See the pic in their menu??? As verified by the night manager, The Salmon filet (?). Strangest I've ever seen as it appeared to be a filet cut in half, then cut into several (7) pieces. $22 for a really bad rendition of a Salmon dish. The worst thing of all is that I did not take the pics to post here. I was out of my mind about the raw vegs. And the pathetic and purposeful Salmon presented for me to take home to find. I called the manager. I couldn't even get to the appetizer portions of the order because he said (paraphrased) "the Salmon is cut into" several "pieces and served". I did not even bother continuing the complaint. Lol. And, I drove there and paid $60-$70 for the pleasure. Sadly...
Read moreUPDATE I decided to contact the manager the following day, he was very courteous and agreed that name has to be given and that he was going to speak to the employee about the situation. Glad his customer services was great because we enjoy eating here. Thank you to the manager and his good customer service we will be here again. With good customer service you can turn a 1 star review to 5 and forget the bad moment. Thanks Jose.
Horrible customer service. I just picked up an order today and when I get home I see that the soups are halfway from the container. I called the store right away and the same guy that received my order answer the phone. I asked to speak to the manager and he told me that was not there, I proceeded to ask for his name and very fresh he told me that “it depends what do you want my name for” I only needed his name so I could let the manager know that I tried calling the same day of the issue and that I have spoken to such and such. The receptionist has nothing to do with the serving of my order but he decided to be an A**. I will like to know if there is a district manager or a higher person that can train their staff a better. If you work in the service industry giving your name is a must. I never accused him of anything for him to refuse to provide his name. I used to order weekly prior to the pandemic just today I placed my first order in 12 weeks, I think it...
Read moreDecided to go to sushi saki for Valentine's day and this is where the nightmare experience begins. The waitress was extra Extra extra extra slow The food was more subpar, then could be expected. I felt like they took the old shrimp, old steak and chicken and put it in my pineapple fried rice. The only thing I gained tonight was a Terrible stomachache and an account deficit of $60 + 2 hours of my life. Or maybe the food was so bad. It felt like I spent 2 hours there. Never again, if I'm going to get a stomachache, I'm gonna make sure the food at least tastes good... Oh, and to make matters even worse, the only thing that was actually good tasting... The crab ragoons.... Sushi Saki left us with a nice surprise at the end. When they charges 50% more than they advertise for Valentine's Day. Check your receipts, ladies and gentlemen, I guarantee they got you to..!
And it seems like the nightmare won't end until I get home and I'm hugging my toilet, throwing up my insides...!
The only get 3 stars for ambiance because some one put a little effort into making the place took Valentine's like. They should put that person in the kitchen to cook because they out pace the chef in effort by 1 million miles . . . . Oh and my stomach definitely...
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