Its hit and miss with this place sometimes I give 4 starts and sometimes 1 pretty sure never gave it 5 this last time if I could I would give a -2 i would we where there for an hour and a half (I first said 2 hours but the bartender had to prove me wrong by looking at the time on the register when she severed us our first drink didn't take into consideration we sat at a table for a good 20 minutes before we moved to the bar because no one came to take our drink order) shortly after or first drinks were given to us we ordered an appetizer to share that did not show up until an hour later half of it was cold. They were not by any means busy (was a Friday night but still not busy) and at any given time we could look over at the icecream stand and there would be 2-4 employees standing there laughing and looking at their phones. Our bartender must have smoked 5 cigarettes because we only saw her twice for a second and everytime we asked where she was we were told she was out smoking. Before we left I was talking to the other bartender and a man (not sure what position he held) about our experience and my concerns because I really would like this place to make it both of them said we will get the manager because she needs to hear this but neither of them called, went to get her or asked anyone to find her. Was very disappointed this was my cousin first time and she said she will not go back or suggest anyone too. My husband and I go there often because it stays open later, has live music and good food but a person can only be burn so many times with really bad service before they just stop going and its getting very very close for us specially sence there are other restaurants on and off the lake with good food and live music.