Rio Bravo Grand Prairie — Restaurant in Grand Prairie

I visited the restaurant on June 24, 2025. First of all, the staff only spoke Spanish, which made communication very difficult. I kept asking about vegan options, but they didn’t understand me. My cousin had to write it out on a napkin, and they finally said they could make cheesy enchiladas with beans and rice. I then asked if the price would be cheaper since I wasn’t getting any meat, and the man told me yes — it should be less.

When they brought my food, I asked for sour cream, guacamole, and tomatoes on the side. When it was time for my cousin and I to check out, my ticket was $14 and some change. I gave the cashier a $20 bill and asked for my change. To my surprise, the total had now changed to $20.13.

When I questioned it, the cashier said the increase was due to the sour cream, guacamole, lettuce, and tomatoes I added. But no one had informed me that there would be an extra charge. I understand there’s usually a cost for extras like sour cream and guacamole — that’s not the issue. The problem is that no one could communicate that clearly to me, and it feels unfair to be charged without being told upfront.

Also, the food wasn’t good, and the overall service was disappointing. No one seemed to speak English — until it was time to pay — when a woman came out and told me that she has to pay extra at other restaurants too. I get that, but if you’re serving a diverse group of customers, it’s important to have at least one staff member who can speak English and explain charges properly. This experience left a...

It was truly the worst experience I’ve ever had at a restaurant. When our food arrived, I decided to cancel the appetizer, but just a few minutes into our meal, it was brought to the table anyway. I politely reminded the server that we didn’t want it, but she shrugged, set it down, and later added it to our bill. Throughout the evening, she never returned to refill our drinks, and the alcoholic beverages we ordered tasted watered down, as if they lacked any alcohol.

When the bill came, the server took my card but didn’t return it. A short while later, she informed us that she had lost it. Then, the manager approached and claimed she had already given it back to me, which was completely untrue. When I insisted that she hadn’t, the manager casually brushed it off, saying, "accidents happen," as though it was no big deal. I asked her to either find my card or comp the meal for the inconvenience, and she responded by saying she would check the cameras. After this, I approached the bar, only to catch the server trying to conceal my card, as if none of it had happened.

To make matters worse, we had called ahead to confirm whether the venue was appropriate for kids, given it was late in the evening. Despite being assured that it was, during our dinner, a drag performer got inappropriately close to me, and when I excused her, she moved on to a man sitting directly in front of my 13-year-old, behaving in a shockingly inappropriate manner, she aggressively (explicit) the shaft of his beer bottle...

We came here Saturday at 8 and were seated right away and received menus. We decided to come here because we wanted to drink and eat and spend a good amount of money since we didn’t celebrate Valentine’s Day. So it was this or Vidorra and we decided to take a chance here. Our waiter never came by and I told my husband to wait because maybe they were really busy. The people behind us came after us got seated , given drinks and we never even got checked on. My husband had to go get a random waitress and can’t complain about the drinks being served fast. Our food order was taken and she was very attentive after that. We wanted to keep drinking and get dessert but the whole dinner felt like we had to flag down someone for something every time. We decided to leave as we couldn’t enjoy it, seeing the people around us get seated and attended to. My husband had to get up and go to where the waiters stand to pay for our meal. We still left a 20% tip but were prepared to leave generous tip since we were planning on going to a higher end place but wanted a more low key place to hang out . The food was good ( green enchiladas) and will probably sit at the bar next time, or just never come back as there’s way better places with better service...