Spring Creek Barbeque — Restaurant in Grand Prairie

This particular Spring Creek was at one point the best one in DFW. When I worked in the area we would eat here multiple times a week. If we were near another Spring Creek and wanted BBQ we would drive to this location. We’ve even came to this location to celebrate birthdays. We’ve told everyone we know how good this place was. Now I wouldn’t recommend it, at least not when these employees are here.

The last couple of times have left a bad taste. Not only because of the quality of food but because of the lack of customer service. A week ago we came for the lunch special. We ordered brisket and ribs. The ribs were fine, but the brisket not only lacked the usual flavor but it was cold. I came on lunch break and didn’t have enough time to go through the line again. Another group of customers were also unhappy with the brisket because of it being cold. They got new plates. My stomach hurt the next day so much that I didn’t come to work the next day. However I can’t be certain it was because of this place, but I know it didn’t help.

Today we came with the whole work crew. (+$100 ticket). The African American gentlemen would not only chop the meat, plate it, and bag it but he would also hand it out. The bus boy kept busy with the tables, but they were the only two actually working. When we ordered, the employees, pictured sitting down, rushed to the line to help us, however they got our order wrong and they were not listening or paying attention. We saw their attitude and work ethic and figured it wasn’t worth arguing or making a big deal about it. We wanted two meat combos instead only got lukewarm brisket. They didn’t have a baked potato available which is my preferred side that I couldn’t get because they were out. After “helping us” They sat down and talked and joked around. At first I thought they were on break. However, they would get up only to ring someone up, so they had to be on the clock. 20 minutes after we sat down; being more than half way done with my lukewarm meal. I realized we had gone without any hot bread being offered, had to us. I had to ask one of them for fresh bread. Although I wasn’t sure he heard me because he didn’t nod or so much look in my direction after I asked for bread. Keep in mind that is something that Spring Creek is know for. Other times, a Hispanic lady, at this location, would ask us 6 or more times if we wanted bread. She would continually be making and handing out bread; something customers not only enjoy but expect at Spring Creek. Even if we only want one or two rolls it’s nice to know we could get more if we wanted. One of the boys sitting flirting with that blonde threw the bread in the oven only to promptly sit back down. That’s how I figured he had in fact heard me ask foe the bread. When we finally were given our bread(employee not wearing gloves) it was both burnt and undercooked: Squishy, gooey middle and burnt, crisp outside. The worst part is how they treated the bread basket. They hung it on the back of a chair that they were sitting in. Only to be moved to the floor as shown in the picture. After some time they just place in on the counter by the oven where it always is without so much as a wipe down. I don’t know if that is against health code, but I know I wouldn’t want to eat anything out of that basket or anything prepared on that counter.

Restrooms have mold although the floors weren’t sticky and everything was stocked.

Date of visit March 5,...

I have eaten at this particular restaurant 30-40 times over the years... and this will be my last time.

In the land of 1,000 BBQ restaurants to choose from, this is down at the bottom of the list, maybe a small notch above Dickey's BBQ. Here's why:

1. I used the restroom before we ordered. I should have left right there. It was disgustingly dirty. Not just, "we haven't cleaned it today" dirty... this place hadn't been touched this month. It was downright gross. If the bathroom is any indication of how they keep their kitchen, I should have run.

2. My sliced brisket was cut from a chunk that should have been used for a chopped sandwich. Very little flavor. It was tiny 1" chunks of meat. No slices. The only flavor I got was when I dipped it in BBQ sauce.

3. The sides were not fresh.

I didn't attach any photos because I didn't want to post a picture of a disgusting bathroom floor and blackened urinal.

We are familiar with who the owners are, so we didn't want to defame them... but this was a waste of $35. I would have rather payed $40 at Hurtado, Big D, Del Toro, or almost any other BBQ place here on the SW side of Dallas.

Like I said, in a land of a 1,000 choices, there are so many great BBQ pitmasters who are passionate about their craft that are worth spending your hard earned money for a meal, and not wasting it at a place that has lacked passion for many years - and it shows in the quality of their food and the care for their restaurant....

Pretty big fan of this place but visits are rare by design. Line service where initially you could pick an iced bottle beverage. Then you grab a tray and set of diningware wrapped in a napkin.

Pick your choice of meat such as brisket, sausage, chicken, pork ribs. Sliced and plated with a roll and some sauce if desired. Then on to the sides which are all you can eat but I find a plate full to be more than enough.

Sides include things like potato salad, cole slaw, corn on the cob, green beans, various pickled peppers, dill pickles and sliced onions. You can order baked potatoes and salads too either as a main course or a premium side. Not to sure about that since I stick to the basic program.

Next on the line before the cash register is some light deserts like jello. Then the soda fountain, and tea.

In the dining area is a mix of booths, tables, and picnics tables. There is a small area to refill ice and tea. You have to swim up stream the service line for soda and or more sides.

Additionally there is a small open kitchen baking hot rolls and cobbler. You can get a scoop of icecream. Typically a server will come around with more hot rolls so grab a few extra pads of butter your first time in the serving line.

My experience is the ribs are best around lunch time. They can be a little dry in the evenings. Which is a same because you can get a Bogo coupon for rib dinners good on...