Boardwalk Subs — Restaurant in Grand Rapids

Had my most frustrating experience at the place earlier today before 11.Placed my order, behind me was a young man that came in for a pick up the worker explained to him his order said it would not be ready until 11:30. They still proceeded to make his first, then mine. Which whatever things happen. My sandwich was made and sitting on the counter while the worker proceeded to make the next two orders and a fly continued landing on my order. By the time the worker even realized I was still waiting for my order 20 minutes had gone by. I was bringing it for my daughter’s lunch and couldn’t wait for anything to be remade. For being a $20 sandwich...

• EDIT review to 5 ⭐️ I have ordered several time since the previous bad experience with modification. Everyone going forward has been accommodating so I have continued to enjoy my favorite Sandwich in Michigan at least once a week ❤️

I’ve never had an issue doing a modification at this location before or any location (meat substitution) I placed an online order and attempted to make a modification. They told me I couldn’t do the modification and because the order has to go through DoorDash The app said the store already accepted the order and could not be canceled. Hoping it’s a one off but I’m very frustrated because I...

Wow!!! This place was amazing. Today's service was exceptional, and the food was, as always, freshly made. The team was fantastic, and I want to especially commend the manager overseeing the shift. It's clear that great management plays a key role in keeping things running smoothly, and it shows in the positive energy and good moods of the staff. The service was top-notch, and the team's enthusiasm made the experience even better. Keep up the great work! I hope this 5-star review serve as some recognition for all their hard work. You truly deserve it! Today's...