One Bourbon — Restaurant in Grand Rapids

We went to One Bourbon last night for our friend’s birthday. We did have reservations, which was great because we were able to get our table relatively quickly. We started at the bar (which had space for 6 easily on a Friday night!) and all got drinks. The bartenders (Tyler and Dustin) made drinks that were out of this world! I personally had an Old Fashioned and Whiskey Sour. Both were great, but it was quite possibly the BEST whiskey sour I have ever had ⭐⭐⭐⭐⭐!

Within our group - we also got the Sunshine and Smoke, which was an amazing mix of sweet, spicy and smoky. So cool! The Footloose, which is a Cran-Apple Mule that is seriously BOMB! And other various bourbon and whiskey drinks.

Our experience here was so great, and Meagon, who helped with our table and service was great. We made sure to grab her name, just so I could mention her great service in this review - just to find out she was the owner. She absolutely shows and gives her heart in this place. She was down to earth and made sure everyone had a great time and service. Thank you!

On to the food - we had several dishes and apps at our table and everything hit! Apps we got were the Cheese Curds, Biscuit Board and Southern Wontons - my only regret was not getting pics of all these lovely foods! The cheese curds and wontons were amazingly delightful and the dipping sauce chef’s kiss Our waiter was Chandler - and he was great at answering questions, and getting all our drinks/food!

As for our meals -I personally had the Southern Chicken Sandwich - Nashville Hot. And.It.Slayed!! Spicy enough to get heat, but not overwhelming. The fries were good, too! The portion was huge, and even after sharing we took ½ home! My husband got the smoked ribeye and veggies (no pic 🙁) and loved it!

Overall - great experience. Will be back again! Also we are interested in Wilma - their traveling drink cart....

Tonight we decided to give One Bourbon a try for my husbands birthday. Our experience was exceptional as soon as we walked in the door we were greeted warmly and she even wished my husband a happy birthday based on my comment I left on our online waitlist reservation. After being brought back to our table the waitress gave us drink and appetizer recommendations based on some of our preferences. We had a small mishap with our appetizer but the waitress was quick to correct. Food was decently portioned and very tasty. After completing our meals the woman that greeted us so welcoming at the beginning came over to clear our plates. My husband loves His bourbon/whiskey and we kindly asked for a recommendation on what type of world whiskey he should try. She ended up asking him a lot of questions and gave him 3 options to choose from. I complimented her for being so knowledgeable and good at what she does. As a previous restaurant manager, so I always try to let people know when they are providing fantastic customer service, especially since they work their butts off during Covid and do it all with a mask on. She asked me what I would like to drink and I said I'm good based on the fact that I hate anything that You can taste the bourbon/whiskey in as I'm a vodka kind of girl in mixed cocktails . She gave me a recommendation based on my normal beverage of choice and I actually liked it. We learned that she was actually one of the owners. Great place, great food and drinks and exceptional service. Also If you are worried about Covid they put your mind at ease following all guidelines. Will definitely go back, I can't say enough good things...

I don’t understand all of these 5-star reviews! My husband and I wanted to see what all the fuss was about so we tried One Bourbon last night. There was a 90-minute wait for a table. Fine…it’s a popular GR restaurant on a Saturday night, so we decided to wait. When we finally got a table, I guess we were expecting that the service would reflect that long wait, or at least measure up to what so many reviews describe, but that was simply not the case! Our server was tired and flustered, as if she was counting the minutes for her shift to end. Not only did it take her a while to come take our order, but when she did, she was abrupt and rushed. We both got cocktails which were nothing special…my husband actually had to ask for a bit more simple syrup in his just to balance the flavor a bit more. And when the food came, it was the same as the cocktails: FINE. I got the burger and my husband got the poutine. The burger was OK, but drowned in a way-too-sweet sauce, and the poutine was decent, but that's all. We wanted the food to knock our socks off, and it just DIDN’T. I can’t help but think that we could have gotten the same quality of food at a local greasy spoon for a fifth of the wait time and a third of the price. If you’re going to charge that much or make that much of a fuss about your comfort-food menu, it needs to be amazing, and this just wasn’t. Want an incredible burger? Go to Brewery Vivant. Want great cocktails? Go to Flatlanders. Want a meal that is so extraordinarily delicious you don’t mind the price? Go to Grove. These are places that deliver what they promise. One Bourbon, in our experience, isn’t, and we...