First time visitor, probably the last. I am always excited to try new breweries and when my friend was in town from Colorado, we decided to check out a brewery in Grand Rapids neither of us had tried.

Beer was decent. No complaints. Solid to style offerings that I enjoyed.

We came on a Sunday for an early afternoon and definitely wanted food. I ordered steak and eggs, but I was annoyed the eggs could not be scrambled. The reasoning was “The cook didn’t know how to do that.” Im no culinary instructor, but it’s not rocket science to scramble some eggs!

My wife ordered the same. My friend ordered a taco egg dish. And her parents ordered steak and eggs as well.

Food came and unfortunately that’s where the road really got rocky. My friend’s meal was cold (not supposed to be cold) so she had to send it back. Her mom’s steak was bloody to the point of very rare. The waitress then commented that was how it was to be prepared. Mine was med-well. My wife’s was as well. So then my friend’s mom asked to have a well done steak, and the waitress has to ask if the cook can do that. When the waitress comes back, she explains the chef can’t cook a steak well done. Can’t do that? You leave the steak on the grill longer! So then my friend’s mom ends up ordering something else while we are all eating. To put salt in the wounds, our salsas were all messed up and mixed up between the plates.

My frustration and the frustration of others was why not do what the customer asked? Scramble my eggs! Make a well done steak if she wants! The afternoon of a meet up after not seeing each other for a year was disrupted by trying someplace new and being stone walled by bad service.