Panda Express — Restaurant in Grandview

I'm new to the KC metro area and was planning a party for my daughter's 1st birthday, which is a big deal in my culture. We had about 60 guests planned and food was definitely a stressful part of the planning. What would people enjoy most, both adults and young kids? What is affordable but also good quality food? I haven't eaten Panda Express is years and years, perhaps decades because I always thought of it as bad fast food.. but when it was recommended to me, my husband and I decided to try it out and it was surprisingly good! And so after looking at other options that were double the price for catering, we decided to go with Panda and it was a success. Very affordable for the amount of people you can feed, a definite crowd pleaser, and the customer service from this restaurant in particular was excellent. Kind, courteous, and competent staff members made this very...

THIS IS BY FAR THE WORSE DINING EXPERIENCE MY LADY AND I HAD. THE PEOPLE HERE ARE THE MOST UNTRAINED, UNPREPARED PEOPLE EVER. First off what we initially ordered wasn't ready when I first came to the drive through. I was told that it would be ready in 6 minutes (which wasn't a problem). However the 2nd time I came after filling up my gas I was once again told that everything was not ready for my 2nd order (they add that some of the items that were ordered were not available (Why not tell me that from the beginning or take em off your online menu), So once again I was told to wait again. The third time I came around I only got one order when in fact thier were two so at this point I AM COMPLETELY FED UP. I will never go to this Panda (located in Truman's Marketplace) EVER AGAIN. I recommend that NO ONE patronize this location cause you won't get everything...

I've been going to this panda express location for a few years now regularly, and it was a consistently meh panda location. However, recently I have noticed that for some reason the service and experience has improved tenfold. The last several times I have been here the service was nothing short of surprising, in regards to it coming from a fast food restaurant. The staff are friendly and inviting, welcoming you in, and the portions they give seem much larger than they used to be. The food is hot and delicious, the establishment is clean, and I find it very difficult to come up with some complain of note.

This location is delivering one of the - if not the - best fast food experiences I have ever seen, and I commend whoever has made these changes.

Keep up the good work. I will...