Dunkin' — Restaurant in Great Barrington

I left my wallet in the bathroom I called and called and call nobody answers their phone and is very slow in there When I got there I had to wait for somebody to come in to open the safe which was OK but his name was Bob the manager, And when he came in he was really mad he blew up he said it was respectful to say to call somebody so that I can have my wallet which I ask kindly if they could call somebody to open the safe because I need to have my wallet when he gave me the wallet he did not give it to me he threw it on the table Now that was very disrespectful And forgot to mention I can't blame anybody but I had money in there and money was gone It is way to slow their plus he should leave a key or something so when something does get lost somebody is always their...

I wont be coming here anymore, i ALWAYS tip you guys nicely and every single time my order is wrong or messed up or missing something. Today theres a sign on the drive thru that theyre closing early due to short staffing and with that sign says they arent toasting bagels. All i ever order are hashbrowns and bagels. Nothing complicated or at least to me it isnt complicated. So, i ordered an everything bagel with cream cheese on the side and get a plain bagel in a bag, no cream cheese either (which i know you charge for that too) . Like what? Why do yall need more than $15an hour? You cant even handle what youre doing as it is. These jobs are not hard. Im on my feet 9+hrs a day and just want something quick to eat sometimes and cant even have that...

The absolute worst Dunkin to go to. If you can avoid it do! Waited 10 minutes in the drive through line then another 5 at the window while my coffee sat there ready to go inside the window. There was no one inside! Staff was standing around on their phones and just chilling while I sat there and stared at the them. Management needs to do their job and fire these losers. Some of us have a busy schedule and it shouldn’t take 15 minutes to get a coffee when it’s not even busy. I wouldn’t even give them a 1 star rating! Pathetic service! I’ll go to Starbucks...