Subway — Restaurant in Greenacres

This was the worst subway restaurant that my family and I have ever been too! We placed an order online and paid for it online. When we got to the restaurant, the employee told us that she doesn’t take orders online or over the phone. She was extremely rude towards myself and my dad. She was also yelling at us when we asked where our order was. She was over 10 minutes late miraculously after we questioned her about how we could have made an online order and her not except it, she miraculously came up with it without an explanation. We thought that she was making the other patrons orders. When we got home, we found that the subs didn’t have the ingredients that we chose online such as salt and pepper oil, vinegar, Oregano, mayonnaise, And mustard. Also the bread was not the one that we chose online. The meat was very scarce and had a funny taste to it. The nachos had no cheese and were stale. We could not eat it and had to throw them out. Which is upsetting to us because we only went to this particular restaurant because the nachos were still being sold there. Worse than the food was the horrible behavior of the employee today’s date is June 6, 2025 and we got to the restaurant around 6:50 PM. For identification purposes The employee was an older Caucasian lady. We really hope that the owner is reading this review and take some corrective action so this doesn’t happen to anyone else. We will not be back to your...

I had a very troubling experience at this Subway location involving an elderly employee. After placing a simple order and paying with my card, I later discovered that a tip had been added without my consent. I never authorized a tip, nor was I given the option to add one. When I confronted the employee, she claimed she had voided the transaction, but my bank clearly showed the charge had gone through, including the unauthorized tip. At that point, I felt I had no choice but to call the police, as what happened was clearly wrong.Even with authorities involved, the employee lied about voiding the payment, which was incredibly frustrating and disappointing. This kind of dishonest behavior is completely unacceptable.I hope corporate and local management take this seriously and ensure stricter oversight of transactions. Customers should never have to deal with this kind of situation.

I won’t be returning to...

I definitely agree with the last review. My family and I just left this Subway location and the food was terribly stale. The place looks old, not inviting at all. The bread is awful. I had wheat and my husband, son, and daughter had white bread… all stale. The cashier #69 as it said on the receipt (no names) anymore, she was very upset that we didn’t leave a proper tip. She said loudly “thank you very much” then pushed the tip jar. I don’t know what’s happening to Subway but they use to be much better than this. Plus, the amount of meats has gone way low. And prices way up. And also I asked about how fresh are the cookies that looked “not fresh” and she kept yelling at me “they were made this morning 9am so they are fresh! I remember subway use to make cookies through...