I AM NEVER GIVING ROSS MY BUISNESS EVER AGAIN BECAUSE OF THIS. Let me start out by saying this has happened to me TWICE. The first time I purchased a dress without trying it due to being in a rush. It did not fit right so I went to return it a week later. I had spent 40 dollars on this dress, to my surprise the woman said it was marked down to .49 cents since the purchase and sarcastically said that I could get store credit with that amount if I wanted. I thought it was steange because how does a 40$ dress get marked down to less than a dollar in a week. Now it happened a SECOND time happened yesterday, I went to return a 21$ shirt that I did not have a receipt for, the woman said that the shirt was marked down to .40 cents since I bought it. What are the odds of that?! This is obviously their way of scamming customers because I spoke to someone and the same exact thing happens to them. And they were told the exact same amount, .40 cents. No way this is a coincidence. Not to mention the store is a disaster, the employees are rude and miserable. Never again. Never had any issues like this at Marshall's or T.J. Maxx. Staying far away from that mess they...
Read moreThey don't have a lot of merchandise in this store. the employees make up for it with their friendliness, great big smiles and helpfulness people. I will return. Edited March 2022, well things certainly have changed and the racks are stocked to the gills. It's so crowded with merchandise that one person cannot walk down an aisle and another try to get by. Since I can't go any further into the aisles they have decided to go up and I wonder how many people can reach that high. That pertains mostly to clothing other items seem to be a little scarce especially luggage. However, that might be because it's the season to travel. I also notice in the kitchen Wares that the shell seem to be a little vacant. It's still a good place to shop but the merchandise is constantly changing so if you don't find something you like this week perhaps next week. Update 2022; the store has become really crowded with merchandise. Still have good prices. Still need more cashiers, today is Thursday and the...
Read moreRoss is Ross 🤨 but I prefer to see a store with no people on the floor “working” and seen one today around 3 pm with blonde hair restocking shelf and when I say excuse me she roll her eyes and look at me with so much anger . I was in shock she applied for a job that she hates so much. Anyway I ask her for a rug prices and with a only this attitude she said the cashier will get the price. I was like there is not sign or marker with numbers like I usually see on this rug. She said she will figure it out. Say what? She couldn’t help me or at least pretend. She failed the customer service and then I look around and All the shelf were A mess. I don’t understand what she was doing or maybe shopping during working hours. Who knows. Managers be in the look out when you hire people ....
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