We were at 1/2 price books and although we haven’t been to the mall in quite a while, I thought the food court would have been fun for dinner. Big Mistake! As we looked around it appeared the restaurants were beginning to break down for the night. 2 of the three of us decided on Mad Chicken which we wanted to try. Approached the counter and a woman peered out of the pass through window. Then a very young man came out. He was all of 12 years old . We ordered the 8 piece tenders and made it a combo with large fries and drink. We asked how big the friend were because we were sharing. He said “regular” and made some hand gesture. So we ordered a additional large fries so there would be enough for us all. We took the drink and sat down. The food didn’t take long at all. The tenders looked nice but we’re not the hottest. I feel they were made and re-heated. The fries were over cooked for waffle fries and the large was a huge take out container and then there was the combo portion is another big container. So ALOT of fries. Sauce? Sauce? We asked for blue cheese. We got 2 small plastic containers filled 1/3 of the way with yellow goo, certainly not enough for 8 tenders. I opened and smelled one and it was rancid. No way that was fresh or edible. It smelled like vinegar and we surely would have gotten food poisoning from that sauce. I took the sauce up to the woman and she argued with me that they only give 2 sauces and there is nothing wrong with this blue cheese sauce. She said it’s a new brand at their location and that’s just how it is. Seriously? The amount wasn’t enough for 1 tender let alone 8 and it was inedible. She finally gave us 2 cups of pre packaged and sealed , chilled Hidden Valley Ranch. Perfect! The other person in our party asked for Honey Mustard in which we had to pay .79 and again… the small cup they fill on site and it was somewhere between fluorescent green and yellow. So we paid for something we didn’t use. I feel if you are selling Chicken you need to have fresh, adequate sauce options. Ensure your guest has enough sauce! You also need to have a personality and appear that you appreciate someone patronizing your restaurant. You also need to offer ketchup for the fries! You can’t treat the customer as a inconvenience and act like that sauce is coming out of your paycheck. To top it off we begin to eat and a security guard walks by and says “malls closed” plenty of people were still eating and the website said 9:00pm yet it was 7:45 PM and we are told the mall is closed. We took the rest of the food home. I asked prior to ordering if they were open because when that woman popped her head out that small pass through window she appeared she was sleeping back there!
Truly disappointing. I can see why Southridge is closing. This is so very sad compared to what a glorious place it once was. Now filled with these “off brand” businesses and rude...
Read moreI recently visited Mad Chicken in Milwaukee, and let me tell you, it was an unforgettable experience! From the moment I walked in, I knew I was in for a treat.
First up, the Mad Fries! These waffle fries were crispy on the outside, perfectly seasoned, and oh-so-delicious. They set the tone for the rest of the meal. Then came the Mad Chicken Tenders, which were simply out of this world. Juicy, tender, and packed with flavor, especially when dipped in their secret Mad Sauce. It’s a flavor explosion that you don’t want to miss.
To top it all off, I had a side of jalapeño poppers. They had the perfect balance of spice and creaminess, adding an extra kick to the meal.
The portions were generous, and I left feeling more than satisfied. Each bite was bursting with flavor, making it clear that Mad Chicken doesn’t skimp on quality or taste.
If you’re in Milwaukee, Mad Chicken is a must-visit. I can’t wait to come back and enjoy more of their delicious offerings. Highly recommend!
Would I go back? Absolutely, without a doubt. See you again soon, Mad...
Read moreHorrible experience!! I ordered 3 meals and it cost over $80, but none of the meals came with the sauces I requested with them so it was just dry, sauceless chicken. (Also, I spent like $10 on all these extra sauces because the whole reason I wanted it is because I love a good dipping sauce and was excited to try their different flavors.) Not only did I not get my extra sauce, I didn’t get any sauce at all! I was sick and didn’t feel like driving 40 minutes round trip to go back to the store for sauce just for my meal to be cold, so I tried calling them with the phone number provided. But of course their phone number is out of service and all the online sites used that same out of service number. The food was not great either, especially for what they charge. We spent all that money and ended up not even eating most of it, but I can’t even complain because they don’t have a working...
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