Billito's Italian Restaurant — Restaurant in Greenville

My wife and son, and I was trying to decide what we wanted to eat. We wanted some good Italian food. Which is a hard thing to find out here. Being of Italian descent ( Sicilian actually), I’m very particular of Italian restaurants I go to. We tried another place in Greenville, long story short, we will not be returning. But we looked around and found that there another non chain restaurant in Greenville. I looked at the reviews on here and had seen that it had four and a half stars. But so did the other place, so that did nothing for me. As we walked in, there wasn’t that many people. Sometimes that good, sometimes not. But we were taken to seats and handed our menus. We were asked about our drinks and we also informed them that this was our first time there so it may be a little bit before we order. To be able to look at the menu fully since it was our first time. It was our waiter’s first day as he also had a shadow of a trainer. He was fine, nervous, but fine. We order our food, I pronounced it in Italian just in fun. It confused the new guy, but then the trainer proceeds to say it’s spelled wrong on the menu. It wasn’t, but just left it at that. My eight year old wants the kids pizza. The trainer describes that it is big compared to other “kids” pizzas. I get the chicken diavolo and my wife gets the chicken Siciliano. Kids pizza? HUGE and he loved it. My loved hers as well. We had asked about the mushrooms they used. The waitress said they are fresh. Which they could have been. But her response was a little hesitant. And I know some places use canned mushrooms. Again, not saying that they used canned, but again the response was hesitant, and we didn’t want to take the risk. She loved it, and I tasted it as well, not bad at all. Now for mine, the sauce looked and tasted off. I apologize in advance, but it tasted like an off brand canned sauce with red pepper flakes thrown in to make it spicy. It tasted and just looked off. Now the chicken in it. It was just two strips of chicken with sauce ladled over it. That’s exactly what it seemed to me. It reminded of those frozen chicken tenders. I knew it was that because a lot times with those tenders, they don’t remove the tendons. Both of my tenders still had the tendon, which leads me to believe the chicken was just removed from the package/bag defrosted and cooked. Though a return visit could still be in the cards, I just won’t be ordering what I ordered. A certain “Italian” chain recently advertised a spicy meat sauce pasta, I believe I would have had a better dish...

We went here for the first time tonight. My husband has heard that this place was so good, better than Tony's from his boss even. We had only been to Tony's 3 times, so had an open mind. The service was not great, everyone was more helpful than out waitress. I ordered the Shrimp Scampollini and my daughter ordered shrimp Scampi. Pasta was flavorless scallops in mine tasted so disgustingly fishy and were mush. Shrimp scampi was flavorless and her Shrimp tasted fishy. My husband ordered chicken carbonara which we were impressed because it wasn't on the menu, chef even boasted that he could make it 3 ways. My husband had breaded chicken in his. Absolutely no flavor, the chicken had an after taste of old grease. The side of sausage that the waitress brought out ( she said and I quote " I wanted to make sure it was better than Tony's that's why I brought you the sausage") was really good. The dinner salad is $2.49 and it is lettuce with mozzarella, cheese, and a single slice of over ripe tomato! My 11 year old had cantatina tortellini and my 5 year old had tortellini alla Pana ( think that's what they were called) tasted like it was made with a can of tomato sauce with a bit of cream with a side of tasteless chicken and pepperoni thrown in. Bread provided is heavy and alright, waitress did not tell us that bread was provided. Ordered garlic bread with cheese, small for the cost but yummy. Waitress didn't even put the cost of our meal on the ticket, another waitress had to go ask for the details and then opened the menu to put it in. $92 dollars and having major stomach issues, my oldest daughter as well. Will not return and honestly I don't...

Update! I decided to go in again and tell them one more time what my problem was last time, and they were able to make it right. The meal cost dropped from $27 to $17, which was right about where I expected considering they had to do extra work for me.

That said, the food was great, and I will be returning again. Thanks Adriana for helping me out!

Previous review...

Let me start by saying the food is great and the waitstaff bend over backwards to help. However, I had a bit of a disappointing experience the last time I went for lunch.

I suffer with Celiac Disease and have to eat gluten free. They have a great gluten free pasta and sauce. I thought what I asked for was easy. I wanted the meat filling of a Stromboli on the gluten free pasta and expected something like $13 to $15 for the meal. The food was great, then I got the check and nearly fell out of the chair. It came to $27 with water to drink! I told them that didn't look right to me and it needed to be fixed, but it did not get fixed. It was not the waitresses fault so I left her a tip, but they have to do a better job handling pricing for a small gluten free lunch plate!

They charged me for a large pizza, then extra for GF pasta, then extra for gluten free sauce instead of tomatoes sauce, the the extra charge for a house salad.

I have been several times and gotten different gluten free items, but if I have to pay $27 for a lunch meal, I'm sorry, I won't be back.

Before I had to eat gluten free, the meat Stromboli was my favorite. And it was quite affordable for lunch.

Please make it easier order for us with gluten allergies, and I will...