Mi Cabana Mexican Restaurant #3 — Restaurant in Greenville

The booth I'm sitting in is disgusting with the wall looking like someone got sick sitting here, the menu was covered with sticky and dried food. Makes me wonder how the kitchen looks. And there was a wait to be greeted and then the girl acted like it was an inconvenience. The kitchen music is louder than the dining music. I've been here before and it wasn't this bad but it's going downhill quick. I almost got up to walk out but I'll wait to see how the rest of my visit goes

My Facebook post: I'm trying not to be negative this year but my dinner craving got ruined the moment I walked into the restaurant. I should have walked out but I wanted to see how the rest of my visit would go. Lol.

I walked in and I hear loud kitchen music and nobody around to even know I walked in so I stood there maybe 8 minutes The girl finally sees me and seemed like she was bothered I was there but grabs a menu and walks me to a booth and leaves quickly. I'm noticing the kitchen music is louder than the dining music. The booth wall looks like it got puked on and my menu is sticky and has all sorts of dried foods on it. I have now lost my appetite Waitress brings me a drink menu because I only ordered water to start so I decide a traditional mint mojito sounds good. But I ordered my food and drink. She brings me my chips and salsa, then minute later my food and my drink and she left quickly. I tasted the drink after seeing there's no mint in it and it tasted exactly like a margarita. Started eating my chips and salsa and found a tiny hair in the salsa so I decided not to eat anymore of that and hoped she would ask about my food. She finally shows up and asks me how it all tastes so I told her that's definitely not a mojito so she takes it and I asked her to just remove it not remake it. She mentioned the manager took it off. I took few more bites of my food and realized I'm just not enjoying this experience when I've been to this place before. I was actually getting upset but I'm dining alone and didn't want to bring attention to myself to the one 4 top next to me. I then asked for my check but then told her, I know it's not on her, but this wall made me lose my whole appetite. She went and told her manager. I mentioned that it makes me wonder how the kitchen looks. As I'm signing for my check, I realize the place is empty, everyone is jamming in the kitchen, and the manager reduced my meal $1. Again, there was hardly anyone there and I'm thinking this place is going downhill. I also see dining chairs with salsa that was splashed up on it that could have been easily cleaned up.

It might take me a very long time before I give this place another chance at this location. I try not being so critical but I had high expectations as a manager in the cleanliness field due to knowing first impression isn't always the last.

And today on 1/11 I called to speak to the manager and they get in at 430 to 5pm. And the more I think about it I sure wish I got my money back now that I read their health board comments off people working without hairnets. Could explain the reviews I saw about hair in the food and the hair in my salsa. I did still to the server thinking it wasn't her fault but in reality they are the ones to clean their stations...

We have eaten at these locations numerous times over the years and have always had wonderful service, until tonight. It took over 30 minutes to get 2 chicken quesadillas and 2 chili rellenos with beans. The waitress kept coming to the table to say the food was coming, then the 4th time it was to say the kitchen was backed up.. We ordered an appetizer and it came AFTER the food. Once we received the appetizer we had to send it back because it was wrong. My husband had to go to the front to get napkins we had asked for twice. I had to ask multiple times for a refill and the food was wrong. My husband got the Chili Relleno, the cheese wasn't melted and the chili's were still hard. When we were ready to leave I waited for about 5 minutes for a to go tray and never got it. I finally asked another waitress for it and she brought it right back. I'm not sure what happened tonight but it was very disappointing. We actually chose to go here tonight for an early Valentine's dinner, kind of...

Went to Mi Cabana today and for the first time since they have opened we were very disappointed with our meal. First, the cheese dip had that burnt, scorched taste to it so we sent it back. Second, the description of my dish said "sweet and tangy pineapple sauce" so I was expecting some kind of liquid substance on my chicken. There was nothing of the sort. Pretty much had a thin, way overcooked chicken breast. Third, people with us received the SAME scorched cheese dip on their entrees, which would have tasted amazing if the scorched cheese dip hadn't ruined the taste. You would think if multiple people complained about the taste of the cheese dip, they would not serve it to anyone. We didn't get charged for any of the cheese dip but apparently I read the description wrong of the entree I ordered. Definitely gonna think twice about going back to this...