West End Dining Hall — Restaurant in Greenville

Don't listen to these "local guides" they are fake reviewers. Let me tell you the truth as a actual student who is forced to have this meal plan. If there was a zero star option,, I would rate it that.. For charity's sake, I'm vegetarian. And I'll say good luck finding any food of substance if you are vegetarian/vegan/a person with dietary restrictions. They will have 20 meat option but only 3 for dietary restricted people which always is undercooked and tastes horrible. You cannot get specialized food for any dietary situation. My friend with numerous dietary restrictions and I both tried to get pre made food so we can have actual food to fuel our body. Despite us both having doctors notes, we were both rejected. Of all the students I have talked to with such problems, they too are denied. There is also the issue of HEAVY cross contamination. Pasta Station, works use same spatula for every students individual pan, this means cross contamination of broccoli, meats, mushrooms, cheeses etc. All things that could cause a severe allergic reaction. The grill station also has the same problem and DEFINITELY THE WOK. They may put warning there but what is the point if we as students have to eat there? We have a limited amount of pirate meals/bucks. Plus we pay 2,499 a semester for this dining hall. They try to say if you vegetarian/vegan use the salad bar. I would then like to remind them, it is not a substational source of nutrients for almost every single meal. The body needs food diversity and that simply doesn't cover it. And also you guessed it, heavy cross contamination. As for breakfast? Same thing every single day. The eggs are always undercooked, I've gotten samaolina from it. Great thing to do to you students. Speaking of undercooked, EVERYTHING IS EITHER OVER COOKED OR UNDER. It's once in a blue moon that things are cooked right. Even basic things. West End dining, you need to do better and not slack off. There is a reason regular restaurants have numerous CDC visits or health inspectior checks. I don't know how west end hasn't been taken down or flagged but they most certainly qualify as whose mother was a epidemiologist for the military who inspected dining halls. She says she would have given it a fail. You need to retrain your staff to make sure food is fully cooked, to avoid cross contamination and have better food diversity for dietary restricted people. If this doesn't work with how the dining hall operates, than perhaps consider investing in a better dining hall or different system to let students have access to nutritious meals. Also to the dietian at ECU West End that said pizza is a good source of protien, just where did you get...

While a lot of the food they serve isn't exactly to my liking (I'll admit I"m picky), there are certain times (not always) of the day when the service here is lazy and ill-mannered. Especially an hour before closing and at the height of the crowds (which is somewhat understandable) however it is pretty frustrating when stations close down and food in the salad bar is taken out of the ice an entire hour before closing. I understand we all want to go home, but at times when money is tight and all you want is a hot meal at the end of a long day, it's pretty devastating when you''re refused service half an hour before closing. For some of us, that is the only time we can find to eat. The staff is also distracted easily at the entryway as well, often on their phones and sometimes leaving people waiting for them to swipe their card. I'll never forget this one time when the lady just HAD to finish her 5 minute gossip session with one of the station workers even after noticing me waiting, stomach rumbling. Then, as soon as she swiped me in, she immediately walked right back to the lady at the station to whisper, all the while I had to wait for them to finish their conversation... again. I'll admit I was one of the very few people there, though, and I CAN get VERY hangry. I've found that service is best in the mornings, as staff seems more optimistic about starting their day... minus the lady who hands out literally hardly two bites of scrambled eggs along with a glare. Often times there's not even a hi or hello from any of the workers. They just look at you like, "what do you want?" But this is not true for all of them. There are quite a few kind and clearly caring hardworking employees. Unfortunately, it just seems to be the bad apples that stand out the most to me. I'll admit I can be sensitive, but it would be nice if there were maybe, I don't know, more manners? I feel like that's...

Honestly ECUs dining hall isn't that bad. I will say though if you have a sensitive stomach you will probably get sick. I have a meal plan and I have to buy my own food because even though they say things are vegetarian or vegan I get so sick! (Meat allergy). It's definitely not for those without steel stomachs. There is always the options for burgers, stir fry, omelets, pasta, and pizza. Lots of options but not okay for people with allergies. However, the staff is really nice so I go often to get a smoothie and say hi! If you are going to live on campus it is REQUIRED you have a meal plan so I suggest you find something you like and stick it out! Plus there's a subway in the P.O.D. in the same building. The subway is open late so if you're coming from downtown on the weekend...