Taqueria El Cazador #2 — Restaurant in Gresham

I lovED this place, past tense, I’ve never written a bad review before but the total lack of professionalism and curtesy is disheartening as a loyal customer. Before yesterday they never messed up an order, an order mistake is fine, it can quickly be fixed. Or so I thought?? I’m a working person and I come on my breaks, so I grab my food and go, it’s tied tight in a plastic bag so much so that if I take time to check my order, I’ll be late for work, but I trust this establishment, trustED. I communicated to them once I got home and opened my order of rice, which turned out to be $5.00 fries. I know $2.00 probably is enough for you guys, but I use all my leftover money to treat myself to your guys delicious food, rain or shine, so $2 for me, is like $2,000 to you. I’m in college, I volunteer- so I work but I don’t get paid, so I live off of a measly couple hundred stipend. I guess what I’m saying is, I felt unheard when I ordered, and then when I tried to get help correcting my order- I again felt unheard, she was supposed to ask my name and leave a note but the lady today told me she can’t give me my rice without me waiting a whole 5 hours for the new shift people to come in to confirm that my order was a grievance? A $3.00 small rice should be easy to correct, I wouldn’t even fret about me getting overcharged- even though as I said before, I basically have NO disposable income, so getting my $2.00 would be good cause I could pay for my bus ticket to go to work. It might seem little but if I don’t have transportation, I don’t work. So the extra money that I was overcharged, could make me miss precious overtime. I just want my rice!!! See photo of the soggy ‘rice’ I was awarded🥴 I...

Well the food is the only good thing but the attitude is the worst I have encountered anywhere. I ordered a taco plate then after I paid for it I was told they had no beans so I asked if I can just do a side of fries instead of beans and rice and they said no and still charged full price. The entire time the staff had a attitude were short with me and unfriendly when I asked about the fries they asked me to repeat myself a couple times very rudely so I rudely repeated myself right back to then then when my order was ready I tossed the beeper at them grabbed my food and said thanks sarcastically and did not tip them nothing. Not a way to treat your customers there is no food good enough worth having to be...

I ordered food from there earlier today and it was good as always, but they got my order wrong. I specifically ordered a wet burrito, when she repeated the order on the phone she repeated wet burrito, when my husband picked up the order she repeated wet burrito again, yet when he got home it was a regular burrito. When we called to let them know she tried to convince me that I had ordered a regular burrito. The food was good as always, but I'm just annoyed about the whole thing. Why can't they admit that they got it wrong. I won't be going there for a while. If you do make sure you get what you ordered before you leave otherwise they won't be...