Teriyaki Express Grill ,Chinese & Wings — Restaurant in Griffin

Cheesesteak rolls were mostly onion and under done so the edges were very doughy. The garlic parm and lemon pepper wings were both fine, I ordered all flats. I ordered a combo with one of the 10pc wings, instead of the shrimp fried rice I asked if they could make it beef. I just wanted to sample multiple items to decide if I should return. I heard the price and thought it was high. I got home and realized finally seeing an itemized tally on the receipt attached to the bag. On top of the wings and shrimp fried rice combo I was charged 4.15 for the beef. This was NOT disclosed over the phone or before paying that there would be a surcharge to switch it to beef. Meaning that it costs over $7 for the fried rice and fountain soda if you choose beef instead of $3 for shrimp. I would be absolutely FINE with that if the cashier had said "it will cost $4.15, is that ok?" And of course a rational human being would say absolutely not, never mind. It was much too close to closing to spend a 20min round trip to complain of the charge while not eating and having all of the $30 of fresh food get ruined by getting cold. That would be absurd. I came back the next day and was ignored for a while while the cashier and owner took multiple phone calls. I thought I had enough time to stop in and bring up the issue for 5-10min before heading to a family dinner. I got turned away by the cashier who just gestured to the owner who was pretending to ignore me on the phone and rudely said "well he makes the prices" I indicated that this was really $#!++y service and I didn't have time for it. Come back the next day ask for the manager and he immediately recognized the issue and kept arguing with me over it. Every other product on the menu beef vs shrimp is the exact same price. I asked him why this fried rice should cost more with NO indication. It's not like I'm getting the shrimp fried rice with added beef. He made some comparison to Starbucks costing more to add whipped cream??? Then he said something about customers asking for a full refund constantly and I'm like no dude I just don't want to get overcharged for no reason.. plus there are menu photos on Maps from previous menus the wing and the beef fried combo being the same price, I thought no way it could be that big of a surcharge. I finally got my 4.15 back for the overcharge of beef. Should really have refunded the entire side of frice rice because it was AWFUL. The most grease saturated, heavy fried rice since I winged it with fresh rice in college and learned the hard way you need day old rice. There was excessive peas and carrots and the confounding 2 massive broccoli stems with 2 microscopic sprigs on the end ??? Oh and he asked me to show him the food. If I can't "show him the food" then how could he know? I offered him a photo of the food (included) but he declined. I was like dude I can go dig it out of the trash if you want me to but I'm not getting scammed for 4.15 that your employees could've easily avoid by acknowledging a...

Food: The rice is the only thing I don't have a complaint for thus far.

Whoever is seasoning the chicken is EXTREMELY heavy handed, the lemon pepper wings for the past 2 orders have been so overseasoned we couldn't even eat them. There is so much seasoning it makes your mouth hurt and your wrists break out in sweats.

Today (3/11/25) i tried their egg rolls and wontons for the 1st time..i didn't expect the egg roll to have what I think was meat in it (they could have kept that). I will never order wontons from.here again. There was no cheese in them, it was like eating an air fluffed extra crisp dorito. I'm use to other places serving wantons with the almost cream cheese like cheese in the center and was hoping that's what this would have been. The wontons were a waste if $7, I couldn't even eat the other 5 🙄

Service: The times I've visited at night, the staff was cool. Today's lunch visit (3/11/25) I wasn't acknowledged when I walked in, I stood in line waiting for the lady in front of me to get finished and then someone gets up from the table area moments later (assumed to have been a customer from the time I enetered) and walked in the checkout area to the 2nd computer and then asks me what I want to order. I informed him I had a pick up order and they both walked over to the area where my food was stood close to one another and eventually brought the bag over and set it on the counter instead of handing it to me.

Atmosphere: It didn't smell fresh when I walked in during lunchtime today. The smell was a little off. (3/11/25)

I also noticed the bag they placed my wontons in, I truly hope this was not a used bag from an employees previous visit 🤔🤔

This was not worth $12, I think I'll be taking a break on spending my money here...

This place is not worth eating the money funding this owner .... my wife and I both went here tonight on Sat. NOV. 03, 2018 at 9:05 pm You are not allowed to buy a fries on the side because the owner doesn't want to spend money on extra bowls lol this is what we was told when my wife ordered a plate chicken and didn't want rice and ask to purchase fries that they offer on menu I told the cashier I will pay the extra money for the order of fries as a side the cashier I formed my wife and I that the owner doesn't allow anyone to order the fries that they offer as a side for a plate or bowls due to the owner doesn't want to have to spend extra money on them lmfao..... wow so now the owner of this place doesn't care about the "Customers" or the 'Customers " MONEY lol.... so please let me try to understand this it's no longer the "Customers" how pays your product and pays our money to eat your small portions and hard fried foods and put our money in your pocket yet you turn down our requests ordering off your menu and you tell customers that you do not want their money for French fries you have on menu lol wth.. lol this place need to be out of business lol doing shady things lol not including to sweeping the kitchen floor while food is being prepared all the dirt and dust stiring around in the food...