The guy they have working overnights has the absolute worst attitude I've ever seen. I stop in on my way home from work and order a footlong but with 2 different cheese's so my husband can have what he wants on his half, I have asked the guy to mark which one has which cheese every time and he still just wraps it all up the same. He never smiles or acknowledges you and will continue doing his other work while I stand and wait several minutes for him to finish even though I have already asked him for a sandwich. He was sick one day and had all the tops off of the meat and vegetables but refused to make a sandwich because he was sick. He seriously needs to be fired!!! I think his name is Alexander or something like that, he very rarely has a name tag on but I keep looking so I can call the manager and complain. If there was another subway open on my long drive home I would never step foot in that subway as long as he is there. I hope someone from the subway on highway 33 and I35 would read this and know who I am talking about. He makes every visit frustrating and very uncomfortable, I as a paying customer should never have to wait more than a couple minutes when I am the only customer in the store. He needs to greet you as you come in and maybe smile and not look like I am totally ruining his night by making him do his job. I would never keep an employee like him around. Next time I am just going to ask his name because tonight was just ridiculous waiting for him to put away all the bacon before he even acknowledged I had said something to him, I mean I am standing directly in front of you!! What is...
Read moreThe people are typically nice at this location and the food is normally fresh. One issue I have as of late is the employees getting onto or "calling out" other employees. This is not professional and you will not bring customers back, most importantly if you are in a leadership role you shouldn't embarrass your staff. It makes you look bad--not them. Then the other issue I have had is the onions... they don't seem to be fresh lately, they taste old... I'm not going to give a 1 star because they are consistently 4 star material, but others may...
Read moreI go here frequently and any time hailey is working it’s a hostile environment. Most notably when a customer walks in (almost every time) there is a very disgruntled sigh followed by “they just keep coming”. Typically I’m not concerned with the behavior of servers I think maybe they had a bad day but with this individual it’s every visit. Next time I’ll go to Arby’s. Lastly she gets mad when you don’t buy the deluxe for some reason not sure if there’s a...
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