Meet Fresh — Restaurant in Hacienda Heights

I'm pleasantly surprised at this place. From appearance, it just looks like a place they try to get trendy people to hang out at while the menu has no substance.

But coming with a party of 4 to try out this place, we ordered 3 items to share, and we all ended up liking it. We got a hot red bean soup base with peanut and boba topping, a hot soy milk soup base with tofu and taro pudding, and a cold soy milk base later on.

At an average price of $6 or $7 per bowl of dessert is not that fancy with ingredients I can make with $2 or $3 for a huge pot at home, but it certainly saves the hassle of cooking, prepping, cleaning, etc. and having too much of the same thing leftover in the fridge.

Though I've had better tasting ones elsewhere, and more than an over abundance of better mom and pop sellers of the same generic desserts in Taiwan (and at a much cheaper price), I give them props for their global market presence initiative to bring a "taste of home" to Taiwanese living abroad. I would return due to convenience of location from time to time.

I do have to add, please re-do the printed menu!!! It's a little confusing (no, very!), not intuitive, and the fine print for the description of the item selections is sooooo tiny and blurry it seriously only strains our eyes and still cannot make out a word of it. Like what? A size 2 font? Seriously. Menu selection is not that complicated. We only need to select 1) hot/cold, 2) what base we want, and 3) what toppings. There's nothing more to what this place offers. There's no need to make it seem more than that. Unfortunately, the English store name Meet Fresh is not appealing and always throw me off whenever I pass by it. I kept on associating it with Fresh Meat.... not exactly the feel I like associated with desserts. Case in point when sometimes, it’s not best to name your store with a direct English...

Worst experience ever in picking up an order. My friend made the order on phone. She ask me to pick it up on my way.

I gave her my friends number and name to pick up the order. She told me I need to get in the other line for phone order. So I did. And waited until it is my turn.

I gave this lady my friends number and name. She than ask me what I will like to order. I told her, I am here to pick up. She ask me if I have a recipe. I gave her the confirmation number of the order as well. She than said "I cannot gave you the order without the name". I gave her my friends name again. She went to check and told me she cannot find the order. She ask if I have a recipe of the order. I told her I do not. I gave her the name, phone number and order confirmation number already. She refused to give me the order without a recipe.

I call my friend just to make sure. My friend told me she pay already. I told the lady that as well. And she kept on asking me for the recipe of the order. I told her I do not have a recipe. I have this confirmation.

She check again and told me. Oh look, I found your order. Is the only order there sitting there the whole time. She grab the order and just toss it at the order window and walked away.

I was like, what the hell. The whole thing took 20 minutes. Worst experience ever!!

All this time wasted trying to pick up a simple order. The ice have already melted. Is like drinking sugar water. Horrible service...

Terrible Service. I come here almost 2 times a month and never has it been this terrible. We ordered at 9:02pm, it was not that busy. We ordered 2 shaved ice and 1 egg waffle (to-go). We got a message that our order was ready at 9:16 but turns out only the 2 shaved ice was ready and the egg waffle was not. Why would you send a message that our order is ready when clearly it is not? We waited till 9:30 till we went to ask about the progress of our egg waffle, a rude employee was snarky and gave attitude shooing us away saying that it was not ready and that she will call us when it’s ready. I work in the food industry working with people asking about their orders all day and never is it okay or professional to be that rude to a customer. We ended our getting our entire order at 9:45pm. Being in a busy food industry, it should not take 45 minutes for ONE SINGLE EGG WAFFLE. By the time we went home since this was a Togo order, the shaved ice was partially melted. I wasn’t able to catch the girls name as she started to avoid me and would go to the back. Worst of all, I go home and the egg waffle is still partially raw… it’s still gooey and not soft and fluffy. (Shown in the photo you can see the gloss of the half raw part inside. Very disappointing. I’ve been here during rushes and never has it taken this long. I don’t know who worked Saturday night during this time, but please gather your employees and teach them proper customer service… and to be patient...