Tropical Smoothie Cafe — Restaurant in Hackensack

I ordered Buffalo Chicken wrap, no sauces in it, and wanted it to be on the side. My extra side was the baked lays chips. My smoothie was an Island Punch smoothie, no Turbinado (an extra sweetner).

When we got home, my Buffalo Chicken wrap had the ranch in it. The sauces on the side, it was less than halfway, I was very surprised it was given to me this way, which barely is enough in the containers. I would have preferred a dry wrap and added the sauces in when I wanted

My husband ordered the Turkey Bacon Ranch sandwich. When he ordered, the cashier kept saying Chicken Bacon ranch, he corrected her and then moved forward. The cashier repeated our entire order, only to find out our food was this way.

I understand Tropical Smoothie café recently opened in Hackensack. I am excited this move is finally here. We saw that the employees were working hard to assure speed and accuracy. However, my recommendations are that if an order is repeated for accuracy, the food should be followed with directions, too.

Staff was friendly, all payments are accepted, and big parking is shared within the shopping center. The area was clean, and everything was organized well to find out where to pick up orders.

I will return when things take some time. I know it's going to work out well. Best wishes on the grand opening...

The establishment is renowned for its exceptional smoothies. I have personally sampled three distinct flavors, each of which exceeded my expectations. My colleagues share my positive sentiments and intend to frequent this establishment during our lunch breaks. My partner ventured beyond the smoothies and indulged in some of the food items, expressing utmost satisfaction. I eagerly anticipate trying the food offerings during my next visit.

My interactions with both the staff and management have been consistently positive. They have demonstrated remarkable affability and a genuine commitment to providing assistance. Such exceptional service undoubtedly encourages repeat patronage.

The establishment features a modest seating area, suitable for those who prefer to dine in. The ambiance is characterized by meticulous cleanliness and...

Really wanted to like this place. Was craving an açaí bowl and wanted to try someplace new so stopped by here today. Super clean and new space. Ordered. For $13, the bowl is smaller than most competitors in the area but ok. Sat down to eat. Once I got through the toppings (they were good) the base was frozen solid. They unfortunately prep all their açaí bases and freeze them but don’t defrost for serving. Makes no sense. Had to leave and let it sit on my car dash as I finished my errands. 30 min later at home I still can’t eat it.

If you’re going to prep food, which is standard and fine, prep it properly to be served to dine in customers. Nobody wants a frozen...