We’ve visited this wine tasting room for years when visiting HMB and checked it out last week. We are fans of TJ Rodgers Pinot...and keep in mind, my husband and I have a long history with semiconductor, including TJ and Cypress. We had an opportunity to attend an exclusive tasting at his home early 2000s (est) comparing the most expensive French wines to his Pinot. Super impressed by his wine processing… super tech at the time we were there.
This wine shop offers many options including TJ’s personal wines (he owns this tasting room). We’ve had a good experience over the years but was annoyed by this last visit. The attendant behind the counter was enthralled with the two gals tasting. The customers were rude and had a biting attitude. The attendant had not recognized our existence..,, until my husband I took a lot of interest in TJs wine, in particular. I was ready to leave until she said…. “Did you want to taste his wine”? I am all about customer service and ambiance and environment that invites you to experience the wine room. I told her how annoyed I was and ready to leave. She recalibrated and adjusted to our needs. We ended up purchasing two bottles of TJ’s wine but I was ready to leave and not buy anything.
Not sure who they cater to - locals or...
Read moreThe location, service & selection was lovely. This little spot has a good vibe & the selection of “wine gifts” & wine are plentiful & extensive. The staff is friendly and engaging. You can buy nice little snacks & there is a small selection of charcuterie. There is even a small section to purchase spirits & bar items. The DOWN side is: READ the menu CLOSELY & LOOK at price tags on refrigerated items very CAREFULLY! The online menu does not match the current menu in house. And.... We ended up paying $150 for 2 glasses of wine, a minimal cheese plate & some extras from the sundries shop. Two 6 oz glasses of Pinot were a whopping $68!! One of the bottles of Pinot was $38 where the same glass of Pinot was $40?! One tiny 3 oz can of an Old Fashion was $8.95! Before we paid our tab or were even aware, we were approached by two fellow customers outside who were also blown away at the high price of these small cans of cocktails. We ended up having a delicious dinner & drinks for 3 at Pasta Moon, down the road that evening for just $10 more than what we paid at HMB Cheese & Wine?! We understand we are all trying to stay afloat these days as we all get back to some kind of normal, but this was crazy! I never post reviews, but wanted to make sure this didn’t happen to...
Read moreI've never experienced such rude and awful service. Which is a shame, because when we came a few years ago we had a nice gentlemen taking great care of us and ended up buying half a case of wine. This time No one helped us despite the fact that we were clearly looking for something. There were three people in line to buy, and me trying to ask a question. All four employees were just standing there talking to each other. When I finally did get someone and ask for my wine, I was told they don't carry that, you can buy it at Safeway (cakebread is a $45 wine, so not a cheap wine). This was said in the most condensing matter. I didn't bother pointing out that I saw multiple wines there I've bought from my local grocery store. So please skip if you are looking for quality or...
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