Ordered yesterday from the mobile app took me 20 minutes to get to the store since I have them time to have it ready I get to the store there a line full of people upset because they had paid the food and the Indian guy in the counter didn't know where was the people's food he proceeds to ask me 10 minutes after I was standing there if I needed elhelp I told him am picking up my mobile order gave him my name and order number proceeds to ask me to show him my phone so he can see the order and then tell me he don't see my order on the screen moving forward I spent 25 minutes after he asked me my order I asked him for the manager since by then I had already wasted almost 1 in the process of waiting he never calls the manager for me and kept saying "oh my God" like he was annoyed by the costumers. He kept bringing me different bags with food asking me if that was my order smh point it took my exactly 55 minutes since I placed my order for them to hand it to me and when I got it it was stone cold like I was sitting back there for a long time I don't recommend this store to anyone try another...
Read moreWe have bought food here for TEN YEARS and we NEVER complain about the service until TODAY. My brother and I had order two whoppers and then my father ordered separate a whopper for my mother and 2 for 6 dollar meal (which was two whopper) they only gave us one cup. Since 3 normal whoppers were order (2 for 6 didn't come with cup or fries (which we already knew because those types of meal didn't come with those)) we should of had three cups.
They gave us another which made it two meaning we are just missing one. The lady that did our (brother and mine) order just point one whopper when we clearly said two. We ended up just complaining other one cup we should of already had that we got that cup and out of frustration they asked it back and gives three large cups.
We ended up with a whopper and fries extra which was not what we wanted...
Read moreSo, I went into the store to get lunch today and was then was unofficially greeted by a Spanish young lady. She took my order in which I asked to be for Dine-In not Takeout. My food was still placed in a brown bag and handed to me as if it were for take out😒😒😒😒I then asked the assistant manager could my food be placed on a tray instead of being in a bag.....the young lady Nancy told me she already bagged it up and handed me a tray to do it myself 😒😒😒I asked her to do it a second time and she said that's why I gave you a tray🙄🙄🙄O was so disgusted I kindly sat the food back on the counter and asked for a refund. I would never come back to this place ever I'll ride across the county and go elsewhere before I come back to...
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