Arby's — Restaurant in Hamilton

The service is professional, the bathrooms are clean, the food is well prepared and packaged. The drive thru could undergo an update, but it's still efficient enough to serve its purpose. The only drawback is the menu. This isn't meant as a denigratration against this particular location. Rather, this is true for all these older, fast food franchises. They haven't kept up with the changes in modern tastes. There are few if any vegetarian choices, and even more so the food tends towards the bland. But you probably already know this if you're in the mood for a roast beef or some curly fries. That said, if you are in the mood, then you can't go wrong with this...

Overall, with the choices we have around the west side, this Arby's is still one of the places I go when I can afford it. Sure, it's not exactly a cheap option, but with the other choices we have it's one of the best options if you want food that hasn't changed in quality since inflation skyrocketed. The only reason I'm giving 4 and not 5 stars is mainly because of the fact it's not exactly cheap and not a viable option in our economy right now. But it's still good food and I've never had them mess an order up. So maybe once our economy is in better shape (God knows how long that might be...) and hopefully the prices go down some, sure I'll give it 5...

The employees at this location are extremely rude and inconsiderate. The past several times I went here The employees interacting with the customers (if they even interact with you) have horrible customer service and no regard for anyone. It seems like you are doing them a disservice by coming there. If that is the perception of the people on the front lines, I am afraid to see the people they hire to cook the food in the back. I will not be visiting this store anymore and I would encourage anyone that goes there to check the quality of your food. You can count on the customer service...