My kids wanted taco bell last night while we were out so I grab them a few taco's. While sitting in the car eating my 5 year old daughter bit her taco and said there was something hard in there and she didn't like it, my son opened the taco and there was an open pin inside, looked like a pin from someone's name tag possibly. I was in shock! Like how could this even happen? She could have been stabbed in her mouth or it could have cut down her throat! I was so mad I went inside immediately and told then they have an issue. The manager did not say sorry or say they would find out how this would happen, NO all I got was would you like a new taco. NO I don't want you to attempt to kill my child again! I do not know if it was just carelessness or just plain intent but this is not acceptable at all. I would never wish this on anyone and am bothered that they did not even check the rest of the food to see if there was anything else in there or say anything to the kid...
Read moreWe drove from far and decided to go to TacoBell. We got in on time and ordered our food. Food came out correct and on time. We got our drinks and etc... As we sat down and open our bag to eat the employees there told us to leave because it was 10pm and doors are locked. They suggested that we use the outside tables to finish our meal. We requested if we can have 10 minutes to eat, they said no, the doors are locked. On the door we saw the timings it says open until 12am!! No where it says 10pm you must leave. We managed to eat outside, we were upset and decided to leave the trash as it is, but we cleaned up our area completely. Eating outside is not comfortable when its a bit chilly, especially knowing that you have elderly and young child. What if we needed more napkins, sauces, refill or even to use the bathroom?? This was a really bad experience at TacoBell and I never came across this type of...
Read moreOrder was wrong (missing ingredients), food was prepared awfully. I order a grilled cheese burrito & received a “fiesta strip shredded cheese burrito” - way too many fiesta strips & shredded cheese, & the proportions of the burrito were off & just not pleasant. Service was very standoffish, made me feel like a criminal for wanting to use the restroom (which they claimed was “out of order”) & very slow at preparing my food. Seemed that two people were genuinely working & the rest were milling around, staring off into space or even undermining those working! It was not very busy in the drive through, & I was 1/3 groups of 1-2 people inside (first to order out of all) & it took my order 10 minutes to be prepared. Very disappointing service, not much to be expected from a chain fast food restaurant, but inadequate compared to other local chains...
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