As someone who is GF and DF places like this are a godsend. Unfortunately many of us saw the post from a local mom who placed an order and received something totally different. To many people this isn't a big deal, and to some it is. The fact of the matter is the baker knew the order she made was not the order placed and did not notify of changes, while proceeding to process payment in full. A discount of $6 was not given, infact the customer had to beg for it. The bakery was not budging on this, they seem to take no fault due to the customers children still eating the cupcakes (how do you tell your birthday child no, sorry the bakery messed up) on their birthday. It's simple, you don't, you find the time to deal with it when it's appropriate like an adult. I do not feel the bakery handled this situation with grace, instead making a Facebook post about them being bashed, when in reality the mom was just looking for guidance from other moms. The bakery owner has since chosen to BLOCK me from her post as I spoke on the truth and not her side. As a buisness owner to another, all you did was hurt your business with a huge community that relies on amazing customer service, and sadly what you displayed today and through messages was not it. Having food allergens I would rather and will continue to outsource other bakers, even if they are more expensive because I cannot justify spending my hard earned money on a business that isn't there for their customers. I truly hope this was a learning...
   Read moreIf youâre looking for a bakery that blows every expectation out of the water AND is allergen safe, this is it! The moment you step inside, youâre welcomed by the warmest, friendliest staff who make you feel like family and go above and beyond to meet your needs.
But the baked goodsâoh, the baked goods! Youâd never guess theyâre gluten-free. Each cookie, whoopie pie, parfait, hand pie or pastry is so divine, theyâre better than any non-gluten-free version Iâve ever tasted. The garlic bread sticks are sinfully delicious and packed with flavor. Pure bliss doesnât even begin to describe itâeach treat leaves you in awe and craving more.
This bakery has completely ruined me for anywhere else. Whether you have dietary restrictions or not, you absolutely must visitâitâs a slice of heaven that will make you a...
   Read moreWeâve been getting birthday cakes (and some other assorted baked items) from Blackbird for a few years now. My son had inspiration for his birthday cake, we gave Judy his inspiration, and she turned it in to his dream birthday cake that had the added bonus of being gluten free. As someone who is both gluten free and vegetarian, with a son with an autoimmune GI illness, we are so appreciative of a bakery that is gluten free c dairy free for those who need it, and is completely aware of and avoids cross-contamination! My husband loves the apple crumb cake and he is not even GF! The addition of a bakery in town that we can just drop in to without ordering first has been wonderful and convenient! Just waiting on them to add some coffee...
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