Arby's — Restaurant in Harlingen

I have been waiting a year for this store to open. As I understand it, the local mayor has been fighting them and not issuing permits, preventing them from moving along. But finally they are here after such a long wait. So I stopped by tonight, pulled in the drive through and a girl said welcome to Arby's, how can I help you? Me: I'll take a number six. Her: just a moment please. I wait a couple minutes then a man says I'm sorry, what did you need sir? Me: i'll take a number six. Him: I'm sorry, we are closed. Your store hours and the people you are serving currently say you very much arent, and if you were, then why didnt you lead with that instead of wasting my time. Half the items on the menu had a sticker saying out of stock. I stayed for a minute to see a few other people turned away, one of which seemed so frustrated he sped off and his car hopped over the curb. This first impression is a train wreck and I really hope you hire some more competent staff soon. You had plenty of time to get ready, should have...

This review is of this particular Harlingen Ed Carey site only. I love one of the sandwhiches from Arby's so I continue to go there, although their service is atrocious. They very rarely get my order right. One time I drove all the way back from home because they completely left my sandwich out of the bag. They recognized me and replaced the missing sandwhich, but with not a single word of apology or politeness. So now I always check my bags before I leave the parking lot. These are the things they have left out, since the sandwhich. Dipping sauce, twice; bacon off of a bacon turkey sandwhich 3 times, 4 orders of fries, 2 orders of onion rings, often they give you a small order when you have requested and paid for a large, so be sure to check your order. My husband is so disgusted he won't even go there for me anymore. After reading my own review I guess I will have to swear them off too. I love that sandwhich, but I don't hate...

I did a previous review on this place saying I would never go back a third time. My hubby wanted a sandwich and my son fries. I ordered a beef n’ cheddar with curly fries and a cheddar cup and strawberry lemonade. I then ordered an extra fry with cheddar. When I began driving away the lady said $32. For what??? I got to the window, asked her to read the order again she said 5 fries!! Were those the missing fries I’d previously paid for and never received? I’m made to pay for them twice now? So I told her my order again. A guy came from the back to say, “Hi Ma”am” . He was adamant about speaking. I don’t know him. So I took my food, with only two orders of fries and drove away. I threw the food away when I got home because that interaction felt uneasy. Truly never again. And this...