Dugarel's — Restaurant in Hastings

I went there with my boyfriend and a friends of his. They are both over the age of 21 and were getting alcoholic beverages. I however was there to get a meal and to sober drive them home. I am not 21 but am over 18, so therefore I see no problem with being there after 10. The bouncer let me in, due to the fact that I was being a sober driver for the other two who were drinking. We then sat down and ordered food. After my food was brought out and I was about half way done eating, I asked for a soda. The waitress then asked to see my ID. She then told me I had to leave because I am not 21. I tried to explain that I was the sober cab and she interrupted me multiple times. She then told me again I had to leave, and I asked if I could finish eating. She rudely said that was fine, and then proceeded to stay at the waitress stand and constantly stare at me with a very smug look. I took my last bite of food ( my boyfriend was still waiting on his food) she instantly came and picked up my plate and aggressively asked me to leave. She told my boyfriend that she would bring his food to go. She was absolutely rude in every way. Keeping in mind I was only there to eat dinner and sober cab. I being a waitress myself would never treat a customer in that manner. No laws were broken and it was to prevent any from occurring.This to me reflects that they do not care about the safety of customers. If you don’t allow them to be responsible and not drink and drive, then clearly you only care about money. Will most definitely NEVER go here or suggest this...

If I could give zero stars, I would.

We had our wedding on a Saturday night and were looking for a fun bar to go to afterward to keep the celebration going. I called ahead weeks in advance to give the manager a heads-up that we might be bringing a large group. We had just left our venue where staff told us how enjoyable and respectful our group was.

When we arrived at this bar, the vibe changed immediately. Staff audibly groaned and we overheard a waitress say, “Oh no, that group is here.” From the start, they were rude and standoffish—especially toward the bride’s brother—and created a completely hostile environment even though we were polite and just trying to enjoy the night.

The situation escalated unnecessarily when one of our guests briefly misplaced their wallet. Instead of showing any patience, the bartender called the police. The wallet was found minutes later, and thankfully the officers were incredibly understanding and even apologized to us for how the bar handled it.

To top it off, as we were leaving, the bartender gave our group both middle fingers—a final, unprofessional gesture to cap off a terrible experience.

None of our guests will ever return to this establishment. I sincerely hope the owners see this and reevaluate who they have representing their business. What should have been a small, easily managed situation turned into a disaster due to arrogant, hostile...

Last night we tried to support your establishment as we have all been asked to do. After multiple phone messages of “the mailbox is full” trying to place an order, we drove over to see if there was another way to order. When we asked the young woman taking food out to the other cars we asked her how we could place an order. Her answer was “oh just keep calling and you should get through”! Not “what would you like? The order may take a little while but if you don’t mind waiting I could take it now?”

Yes this is all new. Yes we are trying to work ways to do things out. I get that. But telling your customers to just keep trying on a number that is not getting through, this was not the way. We took our business elsewhere.

I hope this was a one-off episode because the food and atmosphere at D’s is...