Rita's Italian Ice & Frozen Custard — Restaurant in Haverford Township

I hate leaving poor reviews but as a former Rita’s employee it’s frustrating to get less than satisfactory service, as it was probably the easiest job I’ve ever had. For a fact I know it’s policy to accept any and all coupons regardless of expiry. They rejected my coupon, which has never happened before (this was my first time at this location). I usually ask for extra toppings in my Blendini because there is never enough, and they charge extra, which is fine, but I was given what seemed like even less than the usual amount. It’s just frustrating. I did come late, close to closing time which I try to avoid doing, but I was not the only customer there and not even the last customer. I’m a server and after a long shift I just want to get what I paid for. It’s not that hard to put toppings on ice cream. They did give me extra toppings on the side when I went up and asked for more, but I hate to even have to be that person to ask. Otherwise the place is clean and the girls working...

Pulled in to Rita's and there were roughly 15 people, 3 adults and 12 kids ages 3-9 standing around the tradsh can which is right by one of the windows. They were done but congregating and while its outside, the should've moved away from the walk up. I understand they are teens working but maybe there should be one able to enforce hygiene and window distance for patrons. To keep distance I waited for the guy to leave the other window. The 2 girls working had on no gloves or mask handling product unlike the one on County Line, that used precautions for the windows and as...

I love their water ice and their custard. I got a gelati with chocolate water ice and coffee custard. The wait was a little long but worth it. I didn't get to eat it as soon as I would've liked, so it was pretty melted, but it was...