Gypsea Gelato — Restaurant in Hawaii

Gypsea Gyleto was recommended as a place we try out while on the big island by our Air BNB host. We checked out reviews from Google and Yelp. It came across as a worthy place to try.

I/we have tried Gelato from various places around globe. Unfortunately, this review receives a flat three based on the Gelato itself alone. We tried 7 different flavors. All, simply were not near the flavor or the creamy smooth texture in which Gelato is supposed to be. It had more of a freezer burnt ice cream cruncy texture. It just was not what I would expect Gelato to taste like. All flavors were under flavored as well.

It saddens me to give such a low review as the majority of my reviews are four star or above. (the majority are five star with recommendations and compliments.)

The rest of Gypesea Gelato was great. From the atmosphere, cleanliness and friendly employees. The presentation of the Gelato was great! However the texture and taste just was not right.

It really is a nice place to visit. (the vibe etc.)

I just cannot get over the fact that the Gelato as a whole simply wasn't made correctly. Hense the three star review. I'd give a 3.5 star, but Google won't allow it.

My recommendation would be for the owners to visit Europe to see what it should be. The. other Gelato places outside of the islands to get a good idea of what should taste and feel like in your mouth.

Good gelato is not cheap which is expected. However, in this case I would pay HALF the price purely based on the poor quality of the Gelato.

I'd be happy to raise my review once the recipe is revised and every Gelato doesn't have that freezer burnt feel and some flavors even taste just cheap.

Also get rid of the cheap black couches with card board signs on them with holes in them. (saying they are free for anyone who will take them). It's just tacky. They do not suit the epic, cool, clean,...

This is my second time going to this little shoppe. I honestly do not know why I dont go more often. They have a keiki cup (perfect for my child, as well as me) so they aren't too small. Which is awesome. I feel like it is totally worth it, the size and the price. The price was seriously perfect for the size. Plus, you get a mound of gelato. The flavors of the gelato are fun and creative. Even a sorbet! The service. Of course, I didnt catch the names, gelato right in front of me. They did such an EXCEPTIONAL job though. They let us taste every flavor we wanted without making us feel bad, and they actually explained the flavor. They encouraged us to try. They also have assortment of desserts. We finally chose our flavors, went outside to eat, and my daughter drops her gelato. Smile to frown faster than my blink. The ladies saw it, one of them instantly says "Dont cry, it's ok, we will just get you another one!" I go to pay for the replacement, but they said on the house!! The energy of this place was so epic. It really makes me want to keep coming back. I recommend this place to everyone. I had an amazing experience and I will return. Looking forward to...

Whenever I stop here, it reminds me why I usually keep driving! Can’t sample ice cream? Why, are your spoons dirty? 🤷‍♂️🤷‍♂️ 7 dollars for the amount of ice cream I got is really ridiculous! I know this review will probably not stop anyone from going here, and I’m not trying to make that happen, it’s just my opinion! I will keep driving! 🤙🤙

P.S. I originally posted this review with 3 stars!! I try my best to not give bad reviews!!! I don’t do this to hurt business, but to help them! But after getting a response from the owner, I had to lower my stars from 3 to 1! 👎🏼👎🏼 Unbelievable response!! Blame the government mandate!?! So let’s say that’s true that you can’t give samples because of the mandate, does the mandate stop you from saying, wow sorry that you did not like you $6 ice cream, please come back and we would be more than happy to comp you a new ice cream! That would be a great response instead of blaming the government! That would be good business! BTW, McDonald’s ice cream is a better value for the price! ...