La Poblana Mexican Food — Restaurant in Hawaii

Where do I start? This place is the definition of disappointing. If you think you're getting a classic Mexican experience, think again.

First off, brace yourself for a ridiculous surprise: they charge for every tiny serving of chips and salsa, and they don’t bother to tell you upfront. Most places would consider this a basic courtesy, but here, apparently, it’s a money-grab. The portions are so small it's laughable, and it just sets the tone for a menu that's as bland as it is overpriced.

As for the food…well, calling it mediocre feels generous. Absolutely nothing worth coming back for. And the drinks? Don’t even waste your money — they’re as average as it gets. This place is a disappointment from start to finish, and honestly, the only reason it’s not a 1-star is because our waitress was genuinely nice.

In short, if you want to pay premium prices for low-tier food, be my guest. Otherwise, save yourself the frustration and go somewhere that actually values its customers and...

For a local restaurant, serving local families Today’s experience was very disappointing for my family. We try really hard to support local, but this place completely missed the mark today on service on food and on price.

My son‘s food was so bad he didn’t even eat it. . Our dessert came out raw and very under cooked. And out waitress didn’t even know if it had peanut butter or caramel on it. She also didn’t know how to make a Shirley Temple with grenadine.

With three staff members sitting in the corner chatting, we did not get proper service on water, drinks, chips or when our food was raw. I had to flag someone down to get drinks, order our food, and twice to ask for our bill.

Unfortunately, when I asked to speak to a manager to bring these things to her attention. She basically said there was nothing she could do.

The average price per person ended up being $35. Absolutely outrageous for tostadas and enchiladas. Our family...

I Have gone to this "authentic" Mexican restaurant a few time to give chance after chance and ever time the customer service is rude and tend to not check on any customer. The first time I went I had found a hair in my torta and I returned today for a retry.

the man had asked me twice do you want taco or tostada I replied with taco , he then ask for drinks and I said strawberry freska and he said okay fanta soda (not what I ordered or said)

My order had then arrived and was not at all what I had ordered. I waited for about 10 mins until the finally notice me staring at them. They ask what the problem was and I had said it was not taco I had ordered the man walked over and began laughing in my face saying he asked me and I never answered him....

I then said it's okay I don't want the food and left I would honestly never go there again due to their service and...