It’s Boba Time Hawthorne — Restaurant in Hawthorne

If you’re familiar with “It’s Boba Time,” this location offers a similar menu. However, there are a few major drawbacks that can significantly affect the overall experience and make you question whether it’s worth returning.

No Cash Payments: They do not accept cash, which can be inconvenient for some customers.

Untrained Staff: The staff is quite young and appears to lack proper training in customer communication. This seems to be a management issue, as effective communication is crucial for a better customer experience.

Long Wait Times: Even if you place an order online, expect a long wait. It can take a while to get your drink, even when the store isn’t busy.

As for the location, it’s generally safe, though you should be aware of a homeless/transient individual who stays in the same parking lot next to this store.

The shop is clean, but it’s worth noting that there are no restroom facilities available.

Recommendation: If you have the patience and don’t mind waiting 25-40 minutes for a drink, this could be the spot for you. If you’re looking for a quicker option, you may want to consider...

I've been here more than a couple of times and they just can not for the life of me make the strawberry and coconut smoothie the right way the times I've ordered it. 😅 The first time I had that drink was at the Boba Time in Gardena, and they actually put chunks of strawberry bits at the bottom of the drink and some strawberry syrup and it tastes really good. If you like that drink do not order it here, owner seems to be a bit stingy with the toppings. And another thing don't waste your time ordering through the app, you will be waiting an eternity. From what an employee said, it's best if you just order it there in person. I really wanted to continue coming here but I don't mind driving 2 1/2 more miles for a better prepared drink and...

Ordered online (2 hours ahead of time) came the exact time my order was supposed to be ready, Waited another 20mins!? and was late to my event. Why is this the worst store I ever walked into. Its just a boba place but somehow they make customer service so difficult. The owner/managers need to get their act together. It was understandable when they first opened but it just doesn't make sense now. You either order online and they make it too soon and your drink is melted or you wait extra time because they will make your order at the last moment. I dont undertand why simple things are made so difficult. this isn't the first terrible experience I've had, I...