Carousel Bakery — Restaurant in Hazlet Township

Definitely read the reviews before purchasing from this bakery. I sent a picture of a cake to the bakery for them to replicate. The picture had a cream color along with a sage green color on the cake. They assured me they were able to make the cake, but on the day I had to pick it up, instead of a cream color, the color was light pink and the sage green was a greenish blue. I hated how the colors looked together. When I confronted them about how I never wanted pink, they insisted that the color on the cake was cream and not a light pink, even though I was looking at the light pink right in front of me. Then when I told them that this is not the green I wanted and showed them the picture I gave, they said that yesterday when they made the cake, the green color was the color of the picture, but overnight the color changed for the green. They acknowledged the color difference for the green but just said that the color changes overnight. If they were aware of the color changing overnight was an issue, they should have fixed it or try to actually make the cakes fresh, the day of pickup. They did not care that we were unhappy with the cake and told us we can either pay for it or leave it here. Since it was last minute I had no choice but to buy the cake.If you decide to buy a cake from here, definitely ask them to send a picture of how the cake looks like a day before you go to pick it up to see if it’s actually what you asked for. (The first picture I put is what I asked for and the second is what I got, I really tried to take a picture in good lighting to make the best of it, but you can still clearly see the difference.) Also the happy birthday writing on the cake was very ugly and...

They made a wedding cake for me. Good price, delicious and so pretty! And everyone is so nice. Love them!

Edit: last year I had a great experience with a wedding cake. This year it was just dreadful. One month ago I ordered a special cake for my wife's 50th birthday party. My wife is a nurse and that was the theme of her surprise party. The cake they promised me, and took a $50 deposit, looked like a nurses scrubs with stethoscope etc. I went to pick it up one hour before the party and there was no cake for me. The young girl called the owner and she mistakenly thought it was ordered for August 19th, not the 12th. My copy of the receipt said the 12th. Their copy also said the 12th, I saw it. The owner left an 18 year old girl to deal with me and refund my deposit. Desperate for a cake with no time to go shopping for one, I had to buy one of theirs. They had only 2 cakes in the whole bakery. So I begrudgingly bought a strawberry shortcake and the girl said she would give me a discount to compensate me for screwing up my wife's birthday party. $25.50. $25.50 for a strawberry shortcake. That was my discount. Absolutely disgraceful. Embarrassing. Unprofessional. Awful service when they made a huge error. Buy a datebook! I'll be leaving this review on every...

was very upset with the cake I received because it was what I ask for I show her a picture. I mentioned to the lady who took my order that if she couldn't make the cake to please let me know. So instead she tried to make bluesclues but it doesn't look like him. She did give me a refund of $40. I couldn't remove bluesclues because it was really stuck to the cake. I also ordered sugarcookes and they were hard and she said those are the cookies we make. To top it off you can't even read my daughter's name. I spent more than $200 . I asked for the owner to call me back and never received a call. I went in today to drop off the cookies & show that they were hard as a rock and mention that I was still waiting for a call from the owner. The lady at the counter said that way the owner was her sister I spoke with. My response was so why did she lie and say the owner would call me. I attached a few pictures. Just to make it clear this is my first time ever making a review about a business. So...