McDonald's — Restaurant in Helena

Had possibly the best fast food experience ever today! I usually use the drive through, but the window on my car is broken so went inside to order. Before I even got inside an employee saw me coming and held the door open for me! Much appreciated! Then when I went up to order the young man behind the counter was patient and attentive. While I was waiting for my order the gentleman cleaning the lobby looked me in the eyes and he gave me a genuine "thank you for coming into McDonalds" :) it was not nessisary but he did it anyway, and it made the whole experience that much more pleasant :) they were cooking my hashbrowns fresh so I had to wait just a bit longer. Not a big deal, but another young man noticed and gave me my drink while I waited and let me know it was just gunna be a few more minutes :) his attention to me and my order was refreshing. Just few minutes later (like he said) he handed me my order, warned me that my browns were gunna be hot and told me to have a good one. As I walking out by the registers the young man who took my order he also gave my a "have a nice day" AND THEN before I could get to the door a young lady cleaning the lobby saw me leaving and opened the door for me! WHAT?!?!?! Best customer service I've experienced in a long time! Top this off, they were busy, and their store was...

They have drive-thru at they've cut some of their menu items out but we all have to understand with covid-19 that's understandable. I will say that they messed up my order a little over three months ago I called the management they told me they would take care of it and send me some kind of the gift card they took my name my address and what I ordered and all of that what I was missing and I still have not received anything from them I've gone through the drive-through a few times and they have messed up my order even when I have sat there waiting in the space for them to finish cooking my food and they've been such a hurry they forgotten half of my food at least three more times since then they have great food they do have amazing prices cuz you can buy some things buy one get one for a dollar or the $15 Big Sky pack or it might be a little more now they have good deals like that but they need to work on their customer service and keep an eye on their orders a little bit more I don't know if anybody else has had the same experience with McDonald's Helena but yes I would recommend this place any day for food it's especially great to take the kids because it's cheap and you can get enough to fill all of...

Very disrespectful, rude comments about individuals as I was waiting for my food!!! apparently they don't like darker skined people!! Specific staff (looked like 2 management staff and a two kids )a personal preference and I think they may have done something to that person's food.. comments where made as they put it in the bag. will not say what I heard I'm not racist..but let's just say it was very disrespectful. I was standing behind the wall near the sodas listening to them talk. I hope they haven't done this before. P.s. while in the store (only customer there in-store, two in drive through, cameras) I heard nothing of an arguments or confrontations. Which lead me to believe in my review. Be careful people. I'll call the BBB and the EEOC today in hope they will conduct an investigation and ask if they involve camera data. Unacceptable behavior. White or not ... Unacceptable..be careful, be aware. Be safe. Hopefully nothing happened to them.

I'd say happy sunday, but... at least...