Red Ribbon Bakeshop — Restaurant in Henderson

I had the pleasure of interacting with Dulter, and I must say—his approach to customer service is truly exceptional. From the moment he greeted me, he radiated warmth, patience, and professionalism. He didn’t just address my concerns; he genuinely listened, made me feel valued, and took the time to ensure I was comfortable and understood every step of the process.

What really stood out was Dulter’s ability to stay calm, courteous, and solution-oriented, no matter the situation. He approached the conversation with a friendly attitude and a willingness to help that made the whole experience smooth and even enjoyable. You can tell he takes pride in his work and cares about the customer’s satisfaction.

People like Dulter make a huge difference. It's rare to come across someone who consistently goes the extra mile—not because they have to, but because they truly care. Kudos to Dulter for setting such a high standard for...

I’ve always loved the cakes at Red Ribbon, but this visit was extra special—not just because of the food, but because of the service. I ordered my usual Mango Supreme Cake slice and Pasta Palabok, both of which hit the spot as always. The flavors are consistent, the portions are generous, and everything was served fresh.

But what really stood out this time was Supervisor Dulter. He was very hands-on—checking in with customers, chatting with a few regulars, and even helping behind the counter during the rush. You could tell the team respected him, and that kind of leadership shows. He made the atmosphere feel warm and welcoming, like you were more than just a customer.

It’s rare to see that kind of dedication in fast-casual places, and it made my visit even more enjoyable. Big shoutout to Dulter and the whole team for keeping both the food and the service...

Used to come here on the weekly until the place recently went down hill. I was a customer who was verbally attacked by an employee named Yim on Thursday 4/4/2024. After trying to point to which roll I wanted in the display dish. Apparently Yim was having a bad day. I've been there previously and helped by her - she looks like the only person working there and her attitude shows that she is not happy to be there. But on this particular visit she was beyond happy and completely disgruntle and vulgar. She seemed to want to have a physical altercation as she chased after me once I left the store. I didnt feel like being verbally attached either. She claimed that she was the supervisor - so its highly unlikely that this store will improve in the near future if the management level is behaving like low class inmates. I highly recommond any of the other...