Caribe Cafe Restaurant

We went to eat there today and the sun was bothering my wife, so I decided to lower the blind, as I was moving the chain the blind which is metal felled on my wife's head and she had some swelling on her head, the manager came and he said you should have call me to do it, how about it should freaking work like its supposed to and be attached securely, at no point in time did he even come back to see how my wife was doing, and she was actually feeling pain and a headache. We ordered a hamburger with out cheese for the kids and it came with cheese, when we told the waitress, she took it back and instead of making a new one they removed the cheese, so they brought it back with parts of cheese in it, do you know if the person is lactose intolerant? So they took it back again and made a new one. My food was the worse, I ordered a milanesa and the steak was extremely thin and you could feel the low quality as it was kind of hard, this was by far the worst steak I have ever eaten and it was $18, with probably $1 worth of meat. We showed it to the waitress and she agreed it was bad. Now you would think that they would at least have the decency of saying, hey the deserts are on us but not even that. Before I left I saw the manager and told him he sucked as a manager because of all of what happened and not even an apology. We had gone there before and we never had a bad experience. The waitress was nice, that was the only positive. Needless to say I will never come back to this place.