My wife and I went to eat and watch the show on Saturday, Cesar attended us, we ordered a bottle of wine with our food, even with the glasses in half Caesar the waiter came and served us, I said thank you but I liked to serve myself the wine, he bowed and said, well it lasts longer, I did not tell him how cool and daring it was because my wife had given him an attack, but I asked for the bill and of course I did not I gave the bold and insolent Cesar no tip, two days later I went in the morning and asked for the owner, he attended me and explained what had happened with his waiter and that before giving him a review of what had happened I wanted to call him to tell him in front of him, he told me it was his day off, but please do not write anything, he was looking for another waiter to replace him because it was not the first time he was complained about, I told him I said that I did not want to hurt him and I would not do it, but the one that was Doing damage was the insolent and ill-mannered of Cesar, his waiter, I went and a month to make a reservation for my family because it was my sister's birthday, but when they gave me the reservation I asked if Cesar was still working in the restaurant and They answered that yes, cancel the reservation and I told him why, so I have called several times for months, and Cesar's lack of respect continues to work there, so the owner Miguel Acevedo does not care how his waiters bring their customers, so I decided to write this review as I do in other pages to warn others of what can happen to this waiter lack of respect and without any professionalism, although I know that this or something similar has had to...
Read moreFirst of all I came here for a paella, and I received a paella flavored risotto, paella is not supposed to be wet, as a suggestion for the chef, you need to look up the term "socarrat" so you can cook a paella properly. Second of all, our server Christian was rude, he made us order more food than necessary and messed our order. When our order was brought by another server (female) we let her know that we hadn't ordered what she brought and she said "yes, you ordered this" and left. Obviously what she brought was more expensive than the plate we intended to ordered, I also got a lemonade and it costs $8. I was prepared to leave 10-15% tip because of the poor service but to my surprise a 20% tip was already included in our bill (the manu states they charge the tip for a group of 6 people, and we were 4). We had 1 glass of wine, 1 lemonade, 3 bottles of water, a cheese table, a chicken soup, a slice of tortilla (eggs and potatoes only, no onions or red bell pepper, so not Spanish at all, and no olive oil flavor whatsoever), and a paella for 3 people and our bill was almost $170. This place is just a horrible attempt of Spanish food with no quality or flavor for a steep price. Wouldn't recommend to anyone...
Read morewhat blew me out of proportion its that they do not let you know that the live show that they present its gonna be charge on your tab at a price of $70 and the tip its also include on top of it but the tip i’m ok with many high end know restaurant do that when your tap its over $100.But that the live show its paid by the customer its straight outrageous and even more without telling you in advance so that its your decision if you wanna stay or leave. To begin with service was horrible the waiter only care about taking our order and nothing else he also took the liberty of bringing a bottle of wine of his own selection without asking everyone on the table and it wasn’t even the cheapest one its was higher that the house price bottle but it was ok until the end that had a sand like substance on the bottom of it but it didn’t stop there the waiter never came around to even ask how the food taste or if it was the proper coccion...
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