Little Caesars Pizza — Restaurant in Hialeah

Dear Customer Service,

I am writing to express my extreme disappointment and frustration with the service I received at your establishment. I recently visited your premises with the expectation of enjoying a hot and ready item, as advertised. However, my experience was far from satisfactory.

I waited for a prolonged period of 25 minutes before any attention was given to me. It was only when I proactively inquired about my order that the staff finally acknowledged my presence. To my astonishment, I observed my order sitting on the counter for a significant five minutes before being served. This blatant disregard for customer service and professionalism is completely unacceptable.

As a customer, I rely on your establishment to deliver on the promises made in your advertisements. The fact that I had to actively seek assistance and was overlooked for such a substantial amount of time is an indication of a severe lack of attention to customer needs.

I cannot stress enough how disheartening and frustrating this experience was for me. I had high expectations for your establishment and was let down in every aspect of the service I received. It is crucial for a business to prioritize customer satisfaction, and unfortunately, my encounter with your staff failed to meet even the most basic standards.

I sincerely hope that you take this feedback seriously and address the issues within your establishment. I believe it is essential to provide prompt and attentive service to all customers, regardless of the circumstances. By doing so, you not only retain loyal customers but also uphold your reputation as a professional and customer-centric establishment.

I trust that you will take the necessary steps to rectify the shortcomings in your service and ensure that no other customer has to endure such a disappointing experience. Thank you for your attention to this...

This is probably the Saddest place I could have gotten my staff food to order the employee all are on the phone no one is really watching the business doordash pickup waited so long to get there pickup so no point in getting delivery if you are in a rush it is Sunday they have about 7 employees on right now I’m watching them show each other pictures on there phones no one is giving any directions they talk while they are making your food in the back a regular guest got there food before people that ordered after her it is like they prep her order before anyone else and no she didn’t order before other and myself she came after me by like 3 guest I know I was going to wait because I had a large order and I was expecting that but not for others after me placing my order Another driver came in and was told the order wasn’t ready employees in the back talking on the phone while pressing the dough touching the face and hair and then your food wow this unbelievable I should have gone to the other store on...

First off I'm a big fan of Little Cesar and this location, it's the only pizza I eat, but yesterday was the worst pie I've ever purchased at this location. To the Management please check up on your pie makers, they need a refresher training or they are not fallowing your recipe. I only get the classic and there were lost of people waiting, I guess they go for other product. I ask for a classic pie, she went in the lower cabinet and pulled out what was supose to be a hot and ready, but it must of been one that was a few hours old. This pie must of been roll out with a roller, it was flat like a cookie, no crumb at all, it had excessive corn meal which I had to scrap off, very salty, cheese was so dried out, didn't even soften up when reheated. Well that’s it for me and this location, I got a pie for New Year’s Day and wasn’t cooked enough. So I will not buy one ever, I will have to...